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Events and Training

Below is a list of our current events. Use the search to select events by type or subject area. Click on an event for more information or to book.

Please note you need to be registered to book on an event. To contact us about any event please email


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  1. CML 'Rising stars' - If I could change the UK mortgage industry I would...

    5th November 2014

    Venue: Royal College of Surgeons

    **Finalists confirmed!** How do you think the UK mortgage industry could be improved? Find out what the industry thinks at the CML annual conference 2014.

  2. CML annual conference 2014

    5th November 2014

    Time: 9:00 AM - 5:30 PM

    Venue: The Royal College of Surgeons, London

    The Council of Mortgage Lenders is pleased to announce early details of the CML annual conference. Taking place on 5 November at the Royal College of Surgeons, London, this will be the main strategic CML conference of 2014. We are planning a very special event that will go beyond its old MICE incarnation, to be the forum of the year for the industry's thought leaders.

  3. Treating Customers Fairly

    6th November 2014

    Time: 10:00 AM - 4:30 PM

    Venue: Council of Mortgage Lenders, London

    This practical, one day workshop will focus on the component elements of a firm's culture incorporating the thinking not only of the FCA but also of the key thought leaders on the subject. The day will also examine the evidence the FCA will look for to make their assessment.

  4. Fraud: Awareness and prevention

    12th November 2014

    Time: 9:00 AM - 5:00 PM

    Venue: Radisson Blu Portman Hotel, London

    The CML's mortgage fraud conference will once again bring together key stakeholders to discuss current and future issues in the fight against financial crime. The mortgage market regulations are changing, and the National Crime Agency is the new central government body tasked with tackling economic crime. Against this backdrop, the conference will explore how these and other developments are impacting lenders, and will consider the latest fraud prevention methods.

  5. Complaints handling: New issues and practical solutions

    18th November 2014

    Time: 9:00 AM - 1:00 PM

    Venue: Asia House, London

    With the FCA complaints thematic review due shortly and a consultation following in the autumn, there has rarely been a better time for lenders to put the focus back on their complaints handling policies. Join an audience of industry experts for a half-day seminar dedicated to drawing out the key issues for lenders, discussing the proposed future changes to the regulatory structure and the most effective complaints handling methods.

  6. CML annual dinner 2014

    3rd December 2014

    Time: 18:30 - 00:30

    Venue: Old Billingsgate

    The CML annual dinner is a must attend event in the mortgage industry's calendar, providing the perfect opportunity to network and entertain guests. The drinks reception is sponsored by Banctec and the dinner is sponsored by Vertex.

  7. CML annual dinner 2014 prize draw

    3rd December 2014

    Time: 1830 - 0030

    Venue: Old Billingsgate

    We are pleased to confirm that the CML annual dinner 2014 will again be supporting Hope & Homes for Children with a charity prize draw during the evening. Please click here for further details and a list of prizes.

  8. Intelligent mortgage sales: Making technology work for you

    4th March 2015

    Time: 9:00 AM - 1:30 PM

    Venue: To be confirmed, London

    This brand new event from the CML centres around improving the efficiency of your business and will explore the key issues surrounding technology in the mortgage sales and distribution landscape.

  9. CML Scotland annual lunch 2015

    6th March 2015

    Time: 12:00 - 15:00

    Venue: The Balmoral Hotel, Edinburgh

    The CML Scotland annual lunch is repeatedly attended by the most notable organisations in the Scottish mortgage world, incorporating the perfect blend of high level networking and entertainment. This year the lunch will take place in The Balmoral Hotel and over 120 guests are expected to attend.