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Events and Training

Below is a list of our current events. Use the search to select events by type or subject area. Click on an event for more information or to book.

Please note you need to be registered to book on an event. To contact us about any event please email


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  1. Arrears and possessions: Future-proofed?

    24th September 2014

    Time: 9:00 AM - 4:30 PM

    Venue: Hilton Leeds City, Leeds

    Arrears and possessions issues continue to affect lenders and as the market landscape changes, the industry must ensure it is 'future-proof' and prepared for anything. This one-day conference aims to address the issues arising for lenders in this area, whilst providing an engaging forum for discussion with industry peers.

  2. CML Scotland annual conference

    1st October 2014

    Time: 9:00 AM - 3:30 PM

    Venue: DoubleTree Hilton Hotel Edinburgh City Centre

    The CML Scotland annual conference sponsored by Clydesdale Bank will explore a myriad of current issues in the Scottish mortgage market. These will include the political landscape post independence vote, the Scottish economy and issues arising following the implementation of the MMR plus many more

  3. CML Scotland annual dinner

    1st October 2014

    Time: 18:30 - 23:00

    Venue: Sheraton Grand Hotel & Spa

    The CML Scotland annual dinner is sponsored by Clydesdale Bank and is the Scottish mortgage industry's biggest networking event of the year attended by 150 - 200 industry professionals.

  4. Mortgage regulation: What does it mean for you?

    8th October 2014

    Time: 9:00 AM - 4:40 PM

    Venue: To be confirmed, Leeds

    Regulation touches on every aspect of the mortgage market, but how does it affect lenders practically? What impact does it have on consumers and how can lenders ensure it's a positive one? This one-day event will explore the myriad issues surrounding mortgage regulation as well as providing an ideal environment to network with industry peers.

  5. Planning for higher interest rates

    15th October 2014

    Time: 9:00 AM - 4:30 PM

    Venue: To be confirmed, London

    Higher interest rates are coming. We may not know when, or by how much, but they're coming. In its thematic review on arrears management, the FCA pointed to the prospect of higher rates as a key issue for lenders in establishing good practices and pro-active engagement with "at risk" customers.

  6. Dealing with mortgage arrears - debt advice: Workshop

    16th October 2014

    Time: 09:30 AM - 4:30 PM

    Venue: Council of Mortgage Lenders, London

    This course provides an essential guide to debt advice to help ensure that mortgage arrears staff are fully aware of what debt advice is, which agencies can provide expert, free help and how it can assist customers in arrears.

  7. Managing your risk curve: Low-deposit & high loan-to-income lending

    23rd October 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    In the beginning was the MIG...but that was a very long time ago! Since the old days of indemnity guarantees, we've had many different initiatives designed to intervene in the high loan-to-value lending market, most recently including Government schemes such as NewBuy and Help to Buy.

  8. CML 'Rising stars' - If I could change the UK mortgage industry I would...

    5th November 2014

    Venue: Royal College of Surgeons

    How do you think the UK mortgage industry could be improved? Find out what the industry thinks at the CML annual conference 2014.

  9. CML annual conference 2014

    5th November 2014

    Time: 9:00 AM - 5:30 PM

    Venue: The Royal College of Surgeons, London

    The Council of Mortgage Lenders is pleased to announce early details of the CML annual conference. Taking place on 5 November at the Royal College of Surgeons, London, this will be the main strategic CML conference of 2014. We are planning a very special event that will go beyond its old MICE incarnation, to be the forum of the year for the industry's thought leaders.

  10. Treating Customers Fairly

    6th November 2014

    Time: 9:00 AM - 4:30 PM

    Venue: Council of Mortgage Lenders, London

    This practical, one day workshop will focus on the component elements of a firm's culture incorporating the thinking not only of the FCA but also of the key thought leaders on the subject. The day will also examine the evidence the FCA will look for to make their assessment.

  11. Fraud: Awareness and prevention

    12th November 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    The CML's mortgage fraud conference will once again bring together key stakeholders to discuss current and future issues in the fight against financial crime. The mortgage market regulations are changing, and the National Crime Agency is the new central government body tasked with tackling economic crime. Against this backdrop, the conference will explore how these and other developments are impacting lenders, and will consider the latest fraud prevention methods.

  12. Complaints handling: New issues and practical solutions

    18th November 2014

    Time: 9:00 AM - 1:00 PM

    Venue: To be confirmed, London

    With the FCA complaints thematic review due shortly and a consultation following in the autumn, there has rarely been a better time for lenders to put the focus back on their complaints handling policies. Join an audience of industry experts for a half-day seminar dedicated to drawing out the key issues for lenders, discussing the proposed future changes to the regulatory structure and the most effective complaints handling methods.

  13. CML annual dinner 2014

    3rd December 2014

    Time: 18:30 - 00:30

    Venue: Old Billingsgate

    The CML annual dinner is a must attend event in the mortgage industry's calendar, providing the perfect opportunity to network and entertain guests. The drinks reception is sponsored by Banctec and the dinner is sponsored by Vertex.

  14. Intelligent mortgage sales: Making technology work for you

    4th March 2015

    Time: 9:00 AM - 1:30 PM

    Venue: To be confirmed, London

    This brand new event from the CML centres around improving the efficiency of your business and will explore the key issues surrounding technology in the mortgage sales and distribution landscape.