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Events and Training

Below is a list of our current events. Use the search to select events by type or subject area. Click on an event for more information or to book.

Please note you need to be registered to book on an event. To contact us about any event please email


Upcoming events

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  1. Dealing with mortgage arrears - debt advice: Workshop

    28th April 2014

    Time: 9:30 AM - 4:30 PM

    Venue: Council of Mortgage Lenders, London

    This course provides an essential guide to debt advice to help ensure that mortgage arrears staff are fully aware of what debt advice is, which agencies can provide expert, free help and how it can assist customers in arrears.

  2. The price is right: Current issues in valuations

    29th April 2014

    Time: 9:00 AM - 4:30 PM

    Venue: Guoman Hotel, Charing Cross, London

    This event will explore the challenges faced in the valuations market, including the impact of large-scale infrastructure projects, government schemes and the issues surrounding claims. There will also be a thorough exploration of the recommendations contained in the recent 'Balancing Risk and Reward: Recommendations for a Sustainable Valuation Profession in the UK' report.

  3. CML Cymru annual lunch 2014

    16th May 2014

    Time: 12:15 PM - 3:00 PM

    Venue: St David's Hotel and Spa, Cardiff

    The CML Cymru annual lunch will be attended by the most notable organisations in the mortgage world, incorporating the perfect blend of high level networking and entertainment. This year the lunch will take place once again at The St David's Hotel & Spa in Cardiff.

  4. Interest only: Still interesting

    10th June 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    This event will explore the myriad issues surrounding interest only lending and the impact it can have on your business. Delegates can expect up-to-the-minute data from the CML coupled with lender case studies, end of term strategies and plenty of opportunity for discussion. This conference is a must-attend for those affected by interest only-related issues.

  5. CML annual golf day

    13th June 2014

    Time: 9:00 AM - 5:30 PM

    Venue: Moor Park Golf Club

    Taking place at the stunning Moor Park golf resort, the CML golf day is an ideal opportunity to network with industry peers in an informal and fun setting.

  6. RICS Residential Conference 2014

    3rd July 2014

    The UK residential property market has reached a tipping point and there has never been a greater need for industry stakeholders to lock heads and discuss financial stability, regulation, standards and services. This RICS event brings together a combination of RICS Residential Property member groups and representatives from the wider residential sector. RICS is pleased to offer CML members a discounted rate of 170 + VAT. Please use the voucher code VHR0000118 when booking your place online.

  7. Life after MMR: What next?

    9th July 2014

    Time: 9:00 AM - 4:00 PM

    Venue: To be confirmed, London

    What does the post-MMR implementation landscape look like? What has been successful? How do lenders take the next steps in a post-implementation world? Find the answers to these, and many other questions at this event.

  8. Building business around your customers

    10th September 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    For too long, financial services firms have generally been perceived as less customer-friendly than many other businesses. Why is that, and what can you do to build a truly compelling relationship with your customers? What does a truly customer-centric business look like?

  9. Buy to let in a time of change

    17th September 2014

    Time: 9:00 AM - 4:30 PM

    Venue: To be confirmed, London

    House prices are rising, access to pensions cash is being liberalised, and housing demand becomes ever more pressing. But is that good or bad news for buy-to-let lending? What are the risks, and how can you ensure you remain well-placed in an evolving market? Explore these and many other questions at the CML?s ?Buy to let in a time of change? event on 17 September in London.

  10. Planning for higher interest rates

    15th October 2014

    Time: 9:00 AM - 5:30 PM

    Venue: Unknown Venue

    Higher interest rates are coming. We may not know when, or by how much, but they?re coming. In its thematic review on arrears management, the FCA pointed to the prospect of higher rates as a key issue for lenders in establishing good practices and pro-active engagement with "at risk" customers.

  11. Low-deposit lending: Cushioning risk in the higher LTV market

    23rd October 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    In the beginning was the MIG...but that was a very long time ago! Since the old days of indemnity guarantees, we've had many different initiatives designed to intervene in the high loan-to-value lending market, most recently including Government schemes such as NewBuy and Help to Buy.

  12. CML annual conference 2014

    5th November 2014

    Time: 9:00 AM - 5:30 PM

    Venue: The Royal College of Surgeons, London

    The Council of Mortgage Lenders is pleased to announce early details of the CML Annual Conference. Taking place on 5 November at the Royal College of Surgeons, London, this will be the main strategic CML conference of 2014. We are planning a very special event that will go beyond its old MICE incarnation, to be the forum of the year for the industry?s thought leaders.

  13. Treating Customers Fairly: Workshop

    6th November 2014

    Time: 9:00 AM - 4:30 PM

    Venue: Council of Mortgage Lenders, London

    This practical, one day workshop will focus on the component elements of a firm's culture incorporating the thinking not only of the FCA but also of the key thought leaders on the subject. The day will also examine the evidence the FCA will look for to make their assessment.

  14. Fraud: awareness and prevention

    12th November 2014

    Time: 9:00 AM - 5:00 PM

    Venue: To be confirmed, London

    The CML's mortgage fraud conference will once again bring together key stakeholders to discuss current and future issues in the fight against financial crime. The mortgage market regulations are changing, and the National Crime Agency is the new central government body tasked with tackling economic crime. Against this backdrop, the conference will explore how these and other developments are impacting lenders, and will consider the latest fraud prevention methods.