Lenders' Handbook for England and Wales

The Lenders' Handbook for England and Wales is divided into two parts.  Please note: we use Portable Document Format (PDF) to publish Lenders' Handbook information. Users will need to have Adobe Acrobat® Reader software installed on their computer to access these documents. For more information please go to the Adobe website.

Part 1

Part 1 sets out the main instructions. To view Part 1 of the Lenders' Handbook, please click on the link below. 

Part 1 - Lenders' Handbook for England and Wales (pdf)

Part 2

Part 2 details each lender's specific requirements. These are listed in alphabetical order below. If you cannot find the lender you require please contact the lender directly.

Santander UK plc (name change from Abbey National plc as from 11 January 2010) (PDF 51kb)
Accord Mortgages Ltd (PDF 53kb)
Advantage (Morgan Stanley Bank International Limited) (PDF 44kb)
Alliance & Leicester plc (PDF 52kb)
Allied Irish Bank (GB), a trading name of AIB Group (UK) plc (PDF 42kb)
Amber Homeloans Ltd (PDF 44kb)
Aviva Equity Release UK Ltd (PDF 37kb)
Bank of China (pdf 48kb)
Bank of Cyprus UK (PDF 41kb)
Bank of Ireland as Bank of Ireland Mortgages (PDF 50kb)
Bank of Scotland Beginning A (PDF 58kb)
Bank of Scotland Beginning O (PDF 53kb)
Barclays Bank as The Woolwich (PDF 48kb)
Barnsley Building Society (a trading name of Yorkshire Building Society) (PDF 44kb)
Basinghall Finance plc (PDF 48kb)
Beverley Building Society (PDF 45 kb)
Birmingham Midshires (PDF 57kb)
Bradford & Bingley plc (PDF 47kb)
Britannia, a trading name of The Co-operative Bank plc (PDF 48kb)
Capital Home Loans (PDF 58kb)
Chelsea Building Society (PDF 48kb)
Cheshire Building Society (PDF 43kb)
Church House Trust (PDF 41kb)
Clydesdale Bank plc (PDF 44kb)
Co operative Bank plc (PDF 47kb)
Coutts & Co (PDF 44kb)
Coutts Finance Co (PDF 44kb)
Coventry Building Society (PDF 47kb)
Darlington Building Society (PDF 43kb)
DB UK Bank Ltd (PDF 54kb)
Derbyshire Building Society (PDF 45kb)
Derbyshire Home Loans (PDF 40kb)
Dudley Building Society (PDF 45kb)
Dunfermline Building Society (PDF 44kb)
Ecology Building Society (PDF 41kb)
First Trust Bank (PDF 38kb)
Furness Building Society (PDF 46kb)
GE Money Home Lending Ltd (PDF 46kb)
GMAC-RFC Limited (PDF 43kb)
Godiva Mortgages Ltd (PDF 47kb)
Halifax (PDF 60kb)
Halifax Loans Ltd (PDF 53kb)
Harpenden Building Society (PDF 45kb)
Hinckley and Rugby Building Society (PDF 46kb)
Holmesdale Building Society (PDF 41kb)
HSBC Bank plc (PDF 38kb)
ING Direct (PDF 44kb)
Intelligent Finance (PDF 53kb)
Irish Permanent International (PDF 72kb)
ITL Mortgages (PDF 42kb)
JPMorgan Chase Bank, N.A. (PDF 43kb)
Kensington Mortgage Company Ltd (PDF 40kb)
Leeds Building Society (PDF 45kb)
Lloyds TSB Bank plc (C&G mortgages) (PDF 48kb)
Lloyds TSB Bank plc (non-C&G mortgages) (PDF 46kb)
Lloyds TSB Scotland plc (PDF 47kb)
Manchester Building Society (PDF 44kb)
Market Harborough Building Society (PDF 44kb)
Monmouthshire Building Society (PDF 42kb)
Mortgage Express (PDF 47kb)
Mortgage Express No 2 (PDF 47kb)
Mortgages plc Mortgages 1 Ltd (PDF 44kb)
National Counties Building Society (PDF 47kb)
National Westminster Home Loans Ltd (PDF 58kb)
Nationwide Building Society (PDF 53kb)
New Life Mortgages Ltd (PDF 43kb)
North Yorkshire Mortgages Ltd (PDF 46kb)
Northern Rock plc (PDF 54kb)
Northern Rock (Asset Management) plc (PDF 51kb)
Oakwood Homeloans Ltd (PDF 44kb)
Paragon Mortgages Ltd (PDF 47kb)
Platform Home Loans Ltd (PDF 45kb)
Principality Building Society (PDF 45kb)
Prudential Banking plc (PDF 42kb)
Rooftop Mortgages Ltd (PDF 48kb)
Saffron Building Society (PDF 44kb)
Santander UK plc (name change from Abbey National plc as from 11 January 2010) (PDF 51kb)
Scottish Building Society (PDF 47kb)
Scottish Widows Bank plc (PDF 46kb)
Skipton Building Society (PDF 48kb)
St James Place Bank (PDF 54kb)
Standard Life Bank (PDF 43kb)
Stroud and Swindon Building Society (PDF 42kb)
Swansea Building Society (PDF 43kb)
The Mortgage Business (PDF 57kb)
The Mortgage Works (PDF 45kb)
The Royal Bank of Scotland plc (PDF 57kb)
The Royal Bank of Scotland plc Direct Line Mortgages (PDF 47kb)
The Royal Bank of Scotland plc Direct Line One (PDF 48kb)
The Royal Bank of Scotland plc First Active (PDF 50kb)
The Royal Bank of Scotland plc Natwest One Account (PDF 47kb)
The Royal Bank of Scotland plc One Account (PDF 47kb)
The Royal Bank of Scotland plc Virgin One (PDF 48kb)
Tipton Coseley Building Society (PDF 42kb)
Topaz Finance plc (PDF 48kb)
UCB Home Loans Corporation Ltd (PDF 47kb)
Ulster Bank Ltd (PDF 47kb)
Wave (PDF 45kb)
Yorkshire Bank (PDF 43kb)
Yorkshire Building Society (PDF 53kb)

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