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Answers for Scotland

Question: 17.1.1. If different from 1.11, contact point for requesting redemption statement?

Lender Answer
Accord Mortgages Ltd Customer Contact Centre, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11756 Bradford.(0845 1 200 872). You can also request a redemption statement online - www.accordmortgages.com/lawyers
Adam & Company As detailed above in 1.11a.
Adam & Company International As detailed above in 1.11a.
Aldermore Bank PLC As 14.2.1
Allied Irish Bank (GB), a trading name of AIB Group (UK)  
Aviva Equity Release UK Ltd Aviva Equity Release UK Limited, PO Box 520, Surrey Street, Norwich, NR1 3WG. Contact name and telephone as covering letter.
Bank of Ireland (UK) plc Mortgage Services Department, Bank of Ireland Mortgages, PO Box 27, One Temple Quay, Bristol, BS99 7AX. Tel No 0845 602 7056; Fax No 0117 943 6555.
Bank of Ireland as Bank of Ireland Mortgages Mortgage Services Department, Bank of Ireland Mortgages, PO Box 27, One Temple Quay, Bristol, BS99 7AX. Tel No 0845 602 7056; Fax No 0117 943 6555.
Bank of Scotland Beginning A Customer Service Centre, PO Box 1HA, Newcastle Upon Tyne, NE99 1HA tel no. 0845 6002026 option 1
Bank of Scotland Beginning O Customer Service Centre, PO Box 1HA, Newcastle Upon Tyne, NE99 1HA. Tel no. 0845 6002026 option 1
Barclays Bank as The Woolwich Residential mortgages -The Woolwich - Mortgage Loan Services, DX 742451, Leicester 34 or The Woolwich, Mortgage Loan Services, PO Box 8575, Leicester LE18 9AW

Buy to Let mortgages - Barclays Mortgages - BTL, DX745791, Leeds 83 or Barclays Mortgages – BTL, PO BOX 274, Millshaw Court, Global Avenue, Leeds, LS11 1FR
Basinghall Finance plc Mortgage Services Department:
Address: Mortgage Services Department, Basinghall Finance PLC, PO BOX 72, Scarborough, North Yorkshire, YO11 3WW
DX No: DX61817 Scarborough
Tel: 0845 1301083
Fax: 01723584057
Email: Not available
Birmingham Midshires Redemptions Team at Birmingham Midshires, PO Box 81, Pendeford Business Park, Wobaston Road, Wolverhampton, WV9 5HZ
Bradford & Bingley Plc Redemptions Manager, Bradford & Bingley plc - Mortgage Operations, PO Box 629, Durham, DH1 9JJ

Tel: (0845) 609 9610
Fax: (0870) 607 1136
Britannia, a trading name of The Co-operative Bank plc Existing Mortgage Business C030 Britannia, Britannia House, Leek, Staffordshire Moorlands ST13 5RG or Existing Mortgage Business, C030, Britannia DX16351 Leek
Chelsea Building Society (a trading name of Yorkshire BS) Mortgage Administration Department, Timbercombe House, Charlton Kings Business Park, Cirencester Road, Cheltenham, Gloucestershire GL53 8DZ
DX 32850 Cheltenham 2.
Clydesdale Bank plc Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0844 736 9053
Co-operative Bank plc Co-operative Bank Existing Mortgage Business PO Box 222 Leek Staffordshire ST13 9BF .
Coutts As detailed above in 1.11a.
Coventry Building Society Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2. Tel. 024 76841380. Fax. 024 76839275
Darlington Building Society MORTGAGE DEPARTMENT, PRINCIPAL OFFICE
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Ecology Building Society As in 1.11a
Furness Building Society Redemptions,
Mortgage Department
Furness Building Society,
51/55 Duke Street,
Barrow-in-Furness,
Cumbria. LA14 1RT
GE Money Home Lending Ltd Redemptions Department. Note: When we refer to Redemptions Department as a contact point, please address your communication to GE Money Home Lending Limited, Building 4 Hatters Lane, Croxley Green Business Park, Watford, Hertfordshire, WD18 8YF, DX123800 Croxley 1
Godiva Mortgages Ltd Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2.
Tel. 024 76841380. Fax. 024 76839275
Halifax Customer Service Centre, telephone 0845 8500306
Halifax Loans Ltd HLL as of 1.11a.
HSBC Bank plc  
HSMS  
Intelligent Finance Intelligent Finance, PO Box 17316, Edinburgh, EH12 1AY
ITL Mortgages Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2.
Tel. 024 76841380. Fax. 024 76839275
Kensington Mortgage Company Ltd Redemption Department, Kensington Mortgages, 1 Providence Place, Skipton, North Yorkshire, BD23 2HL. DX 21761 Skipton.
Leeds Building Society Mortgage Redemptions Department
Lloyds Bank plc pre fixed 40 See 16.3.2 and please give at least 5 working days notice from making the request.
Lloyds Bank plc pre fixed 50 see 16.3.2 and please give at least 5 working days notice from making the request
Lloyds TSB Scotland plc See 16.3.2 and please give at least 5 working days notice from making the request
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express Redemptions Manager, Mortgage Express - Mortgage Operations, PO Box 629, Durham, DH1 9JJ
Mortgage Express No 2 Redemptions Department, Customer Services, Mortgage Express, PO Box 4, Bingley D16 2YG DX 11898 BINGLEY 1. Tel No. 0870 240 8844 Fax 01274 808580.
National Westminster Bank plc For NatWest Personal Mortgages only you can now submit the request online using our Redemption Statement Request form. You will find the form on the conveyancers website at www.natwest.com/conveyancers. Please note this does not include Offset Mortgages, for these requests please write to us or call us at the contact point below -

Offset Flexible Mortgage -
NatWest Offset Redemptions Team, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA.
Telephone: 0845 300 4012
Fax: 0870 400 9625
Nationwide Building Society Redemption Statements should be ordered through www.nationwide.co.uk/lawyers

Welcome - Lawyers Information - Request for Redemption Statement http://www.nationwide.co.uk/Lawyers/redemption_statement/default.htm
Nedbank Private Wealth Ltd Redemption request statements are to be referred to us.
New Life Mortgages Ltd Administration Dept.
NRAM plc As per 16.3.2.
Platform Home Loans Ltd Refer to the Customer Services Dept. PO Box 237, Plymouth PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) Completions Team at the address stated in the Mortgage Offer/Instructions.
Rooftop Mortgages Ltd Refer to the Solicitors instructions
Santander UK plc Mortgage Operations office instructing you having conduct of the Borrower's mortgage account.
Santander UK plc (for Alliance & Leicester mortgages only) Santander UK plc, Mortgage Customer Services, Customer Service Centre, Narborough, Leicester, LE19 0AL; DX 11000 LEICESTER 14
Scottish Building Society  
Scottish Widows Bank plc Mortgage Customer Services Department (see 16.3.2)
Skipton Building Society Deeds Data Control -redemptions.
St James Place Bank Mortgage Administration, St. James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS.
Tesco Bank (a trading name of Tesco Personal Finance plc) Tesco Bank, Mortgage Operations, PO Box 1216, Cheltenham, GL50 9WP.
The Mortgage Business The Mortgage Business PO Box 548, Leeds LS1 1WU Fax no. 08456039009
The Mortgage Works Account Servicing
The Royal Bank of Scotland plc For RBS Personal Mortgages only you can now submit the request online using our Redemption Statement Request form. You will find the form on the conveyancers website at www.rbs.co.uk/conveyancers. Please note this does not include Offset Mortgages, for these requests please write to us or call us at the contact point below -

Offset Flexible Mortgage - RBS Offset Redemptions Team, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA
Telephone: 0845 300 4013
Fax: 0870 400 9625
The Royal Bank of Scotland plc Direct Line Mortgages Direct Line Customer Services, PO Box 12347, Birmingham B2 2BA
Telephone 0845 300 1400
Fax 0845 878 9659
The Royal Bank of Scotland plc Direct Line One Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc First Active PO Box 12168, Birmingham B2 2AD
Telephone 0845 303 0200
Fax 0845 878 9659
The Royal Bank of Scotland plc Natwest one Account Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc One Account Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc Virgin One Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
Topaz Finance plc Homeloan Management Limited, The Bailey, Skipton, North Yorkshire BD23 1DN.
Telephone 08448922596
TSB Bank plc See 16.3.2 and please give at least 5 working days notice from making the request
UCB Home Loans Corporation Ltd Account Servicing
Ulster Bank Ltd UBS Statement Team, PO Box 123, Greenock, PA15 1EF
DX 599600, Greenock 3
Telephone: 08457 212600
Fax: 0131 523 9559
Virgin Money plc Customer Operations
Virgin Money plc
Jubilee House
Gosforth
Newcastle upon Tyne
or DX 60350 Gosforth
Telephone: 0845 604 4858
Fax.: 0191 279 4444.
Yorkshire Bank Home Loans Ltd Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0844 736 9053
Yorkshire Building Society As 16.3.2. You can also request a redemption statement online - www.ybs.co.uk/lawyersrequest