From 1st July the Council of Mortgage Lenders is integrated into a new trade association, UK Finance. For the time being, all UKF mortgage information will continue to be published on this website, and UKF member-only mortgage information will only be available here.

UK Finance represents around 300 firms in the UK providing credit, banking, markets and payment-related services. The new organisation takes on most of the activities previously carried out by the Asset Based Finance Association, the British Bankers’ Association, the Council of Mortgage Lenders, Financial Fraud Action UK, Payments UK and the UK Cards Association. Please go to for wider content and updates from UK Finance.

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Action against mortgage fraud conference


14 September 2017

Time: 9:30am – 4:00pm
Venue: 15Hatfields, London
Price: £385 (VAT exempt) members
£385 (VAT exempt) associates
£505 (VAT exempt) non-members
Action against mortgage fraud conference

About this event

The UK Finance’s mortgage fraud prevention conference brought together key stakeholders to discuss current and future issues in the fight against financial crime. This year's event focused on the positive action being taken to combat mortgage fraud throughout the industry and highlight recent trends, as well as the effects of the latest legal judgments and government schemes.

Topics included:

  • Cyber resilience  
  • Combating digital crime
  • Practical examples
  • Conveyancing Quality Scheme (CQS)
  • Online verification
  • Effects of government schemes and housing policy on fraud

This event was aimed at:

Anyone working in fraud prevention teams within lenders, legal and risk specialists, business quality experts and anyone else with an interest in preventing financial crime within the mortgage industry.

Feedback from past attendees:

"I thought the day was excellent with relevant topics & good presenters"

"Very good & informative event with rich quality information"

"Good mix of topics and presenters"

"Good range of different speakers with interesting and helpful facts"

*This event was closed to press*


0930 - 1000


Registration and refreshments

1000 - 1010


Welcome and introduction
Jennifer Bourne, Senior Policy Adviser, UK Finance

1010 - 1100


Cyber resilience

(1010 - 1030)


Current trends and red flags
Aneel Sandhu, Security Manager, UK Payments

(1030 - 1100)


Technology case study
Dianne Doodnath, Fraud Prevention Manager - Remote Payment Channels, UK Finance

1100 - 1130  


1130 – 1200  

Digital verification solutions panel

Lisa Commons, UK Solutions Director, CoreLogic Solutions Ltd
Phil Grady, Chief Executive Officer, Castlight
Roger Vincent, Head of Innovation, Equifax

1200 - 1220  

Trust thy solicitor!..... But can you?
Justin Parkinson, Managing Director, Decision First Ltd

  • Knowing who’s acting for you
  • Knowing who owns them
  • Knowing the changes and preventing the last minute amendments that simply provide a perfect opportunity to defraud
1220 -1320  


1320 – 1340   Practical examples of mortgage fraud and how they affect mortgage lenders

Georgina Squire, Partner, Rosling King LLP

  • Examples of identity fraud in mortgage lending
  • The significant impact of the Mischon de Reya case on mortgage fraud
  • Who is responsible when it all goes wrong? The changes in the law after the BPE case in the Supreme Court
  • Practical tips for lenders to avoid mortgage fraud
1340 - 1410  

How lawyers can help you recover at least part of the proceeds
Adam Rosenthal, Barrister, Falcon Chambers
Joe Ollech, Barrister, Falcon Chambers

  • What remedies are available to a lender who has paid out mortgage monies to a fraudster masquerading as a genuine purchaser or owner of land?
  • In what circumstances can a lender claim damages from the conveyancing solicitor or other agents and advisers?
  • What steps can be taken to protect against paying out mortgage monies where there is a fraudulent application?
1410 - 1430    GDPR information sharing 

Vikki Hoyle, Senior Associate, Walker Morris

1430 - 1500  


1500 - 1520  

Right to buy - fraud issues
Mark Astley, Head of Data and Intelligence Services, National Anti-Fraud Network (NAFN)

1520 – 1550  

Conveyancing Quality Scheme (CQS)
Graham Murphy, Product Manager, The Law Society

  • Improving lender-solicitor communications
  • Resulting changes to UK Finance (formerly CML) handbook

1550 - 1600 



Chair's closing remarks

Conference Close


Chair: Jennifer Bourne

Senior Policy Adviser, UK Finance

Jennifer joined the Council of Mortgage Lenders in 2010, now UK Finance, and covers legal, financial crime, valuation and new-build issues. She is admitted as a Barrister and Solicitor in her home country of New Zealand, where she held a number of policy and advocacy roles. Since arriving in London, Jennifer worked briefly for a criminal defence law firm, before joining the Association of British Insurers as a policy adviser.



Mark Astley

Head of Data and Intelligence Services, National Anti-Fraud Network (NAFN)

Mark has been with NAFN since its inception in 1997 and was appointed Head of Service in June 2014. Mark has a background in prevention and detection of fraud, fraud investigation and delivery of IT business solutions. He has been a key player in the development of innovative services and has worked collaboratively with the public and private sector to develop a wide range of data sharing initiatives supporting protection of the public purse. Mark is currently working with the Home Office, Cabinet Office, LGA, DWP and other organisations to develop and deliver a range of centralised services. Based in Tameside, Greater Manchester, Mark leads a team of intelligence officers delivering services nationally to local authorities, housing associations and wider public authorities.



Lisa Commons

UK Solutions Director, CoreLogic Solutions Ltd

Lisa has worked in the mortgage industry for 16 years. She currently manages CoreLogic’s UK Operation, having previously worked as Mortgage Operations and Process Change Manager for a UK Bank.

She has a comprehensive knowledge of the mortgage life-cycle, from origination to redemption, as both lender and supplier.

She helps clients deploy credit and fraud risk strategies, to minimise losses, improve productivity and streamline the customer journey.


Dianne Doodnath

Fraud Prevention Manager - Remote Payment Channels, UK Finance

Dianne is the Remote Payment Channels Fraud Prevention Manager for UK Finance (formerly Financial Fraud Action UK). An industry recognised subject matter expert in the area of technology enabled fraud and eCrime, including both the detection and prevention, Dianne has considerable experience of engagement with law enforcement, financial institutions and technology vendors to facilitate industry-wide co-operation.


Phil Grady

Chief Executive Officer, Castlight

Phil's impressive track record in developing and growing businesses across the media and financial sectors, has been integral to Castlight launching their financial products and positioning them as market leaders within just two years. As a former senior executive with Grant Thornton and chief operating officer of Creditfix, which is now the largest insolvency practitioner in the UK, Phil was instrumental in developing and driving the strategy that shaped these businesses into industry leaders.


Vikki Hoyle

Senior Associate, Walker Morris LLP

Vikki is an expert in data protection. Her experience includes conducting data protection audits and website compliance reviews, including privacy policies and cookies. She also advises on transatlantic data transfers including model contract clauses, Privacy Shield and the practical implications of these for EU and US businesses.





Graham Murphy

Product Manager, Law Society

Graham is the Product Manager for both the Conveyancing Quality Scheme and the Wills & Inheritance Quality Scheme at the Law Society. He is responsible for the commercial and marketing strategy for both product lines.

With a background in Strategic Brand Management and PR Reputational Management Graham has worked with brands large and small across the UK, Europe and North America. Graham has over the last 18 months been working with the National Crime Agency and Regional Organised Crime Units at developing strategies that the legal sector can utilise to protect itself from the ever growing threat of cyber crime. When not on his self build plot, he is often found on his keyboard writing blog posts for a variety of organisations. His latest blog post overheard on a train described a rather interesting train journey with two commercial property solicitors.

Joe Ollech

Barrister, Falcon Chambers

Joe was called to the Bar in 2006 and has a busy junior practice at Falcon Chambers, which includes both advocacy and advisory work in mortgage, LPA receivership and insolvency related aspects of property litigation.





Justin Parkinson

Managing Director, Decision First Ltd

Justin is the Managing Director of Decision First – the company behind Lender Exchange - having led the company since its inception. Justin’s background in conveyancing spans some 11 years and his experience in financial services covering around 20 years, much of this gained during his time with leading System Integration and Management Consultancy businesses. His entire career has been centred around developing and reengineering business processes, managing major change programmes and leading organisational change & development initiatives.





Adam Rosenthal

Barrister, Falcon Chambers

Adam has practiced as a barrister at Falcon Chambers since being called to the Bar in 1999. He has appeared in Courts and Tribunals at all levels up to the Court of Appeal. He is a contributor to Fisher & Lightwood’s Law of Mortgage and regularly advises on mortgage-related issues together with all other aspects of property law. Recent cases include A2 Dominion Homes Limited v Prince Evans Solicitors [2015] EWHC 2490 (Ch), about the priority protection afforded by unilateral notices under the Land Registration Act 2002, Levett-Dunn v NHS Property Services Limited [2016] EWHC 943 (Ch) on service of notices under a commercial lease and Dooba Developemnts Limited v McLagan Investments Limited [2016] EWHC 2944 (Ch), about conditional development agreements.




Aneel Sandhu

Security Manager, UK Payments

Aneel joined UK Payments in September 2015 after working in a variety of security roles in the financial, pharmaceutical, retail, logistics and e-commerce sectors. This experience has provided a solid technical understanding of technology and management experience in a variety of corporate cultures.

He provides cyber security consultancy for Bacs, Faster Payments, Cheque and Credit Clearing Company and Paym.

He gained an MSc in Computer Security and Forensics in 2010. The most notable achievement in his current role was the implementation of the NIST Cybersecurity Framework for Bacs and Faster Payments.




Georgina Squire

Partner, Rosling King LLP

Georgina is partner and head of dispute resolution at Rosling King LLP. She is a committee member of the London Solicitors Litigation Association (LSLA). She is also a member of the City of London Solicitors’ Association, amongst other organisations. 



Roger Vincent

Head of Innovation, Equifax

Roger joined the Equifax business in 2010 and currently works in the Data and Analytics function, specialising in the delivery of new and innovative solutions that aim to enhance Equifax’s range identity verification, creditworthiness and affordability products.

Roger has a background in credit risk analytics across both the retail banking and credit bureau space, and has a detailed knowledge of risk management practices within the consumer and commercial lending environments.

With over 10 years of experience in the market, Roger is instrumental in helping Equifax to shape its global strategy for leveraging Open Banking Data.


Sponsorship opportunities for this conference are available. Please contact for more details

 Exhibitors include:


CoreLogic is a global provider of information intelligence to identify and manage growth opportunities, improve business performance and manage risk. Their clients turn to them as a market leader for unique property-level insights. Working collaboratively, they deliver value across their clients’ business operations. Their industry experts address challenges to present innovative cost-effective solutions.


Registers of Scotland

Registers of Scotland (RoS) is the government department responsible for compiling and maintaining registers relating to land, property and other legal documents in Scotland.

RoS aspire to become a digital-first organisation by 2020, and have recently introduced the Digital Discharge Service, which dramatically increases efficiency in the mortgage security discharge process.



Chadwick Court

Nearest tube stations:

Southwark (Jubilee line)

Waterloo (Bakerloo, Jubilee and Northern lines)

Blackfriars (Circle and District lines)

Nearest overground stations:

Blackfriars, Waterloo and Waterloo East 



Contact us

Jenna Yeap

Telephone: 08453736771