8 November 2017
|Time:||9:00am – 4:30pm|
|Venue:||Congress Centre, London|
|Price:||£329 (VAT exempt) members|
|£329 (VAT exempt) associates|
|£499 (VAT exempt) non-members|
About this event
Our main strategic mortgage conference of 2017 will seek to identify and debate the key issues affecting the UK mortgage now and in the future. We have invited a varied range of speakers from the regulatory, lending and political landscapes to join us and share their industry expertise. As well as enjoying sessions that include updates on macro prudential regulation, new build and intergenerational mortgage needs, delegates can attend the lively exhibition which will have plenty of networking opportunities on offer!
- Current political climate for housing and mortgages?
- Macro prudential regulation
- Getting new build right
- Lessons learnt from the pension sector
- Intergenerational mortgage needs
This event is aimed at:
Senior mortgage professionals and other key industry stakeholders.
Feedback from 2016 attendees:
"Another excellent CML event, informative and thought provoking"
"Great event, appropriate and insightful topics/session and good networking opportunities"
"Good and varied presentations from a number of speakers and organisations"
"Excellent day and creative agenda. Particularly enjoyed the regulation debate and the rising stars session"
Member and associate rate: £329 (VAT exempt)
Non-member rate: £499 (VAT exempt)
**This event is open to press**
0900 - 1000
Registration and refreshments
1000 - 1010
Welcome and introduction
1010 - 1030
Mortgages and UK Finance
|1030 - 1110||
How do we responsibly innovate to simplify the mortgage sector? Is it even possible?
|1110 - 1140||
|1140 - 12.00||
The Financial Policy Committee and the residential mortgage market
|1200 - 1245||
Getting new build right
|1245 - 1335||
|1335 - 1430||
Lessons learnt from the different regions and devolved nations of the UK
|(1335 - 1345)||
Overview of housing policy and affordability in the devolved nations
|(1345 - 1400)||
Scotland the brave?
|(1400 - 1415)||
Wales - Collaboration, creativity and challenge
|(1415 - 1430)||
Spotlight on Northern Ireland - "We like to be different"
|1430 - 1450||
Lessons learnt from the pension sector
|1450 - 1520||
|1520 - 1540||
Looking to the future: Intergenerational mortgages
|1540 - 1600||
Using technology to deliver the right customer experience
|1600 - 1620||
Later life borrowing. Old silos: New mindsets
|1620 - 1630||
Chair’s summary and conference close
Chair: Declan Curry
Business Broadcaster and Journalist
Declan Curry was the presenter on 'On the Money' - a weekly business and workplace programme on BBC 5 Live and presented the business debate programme 'Show Me The Money' on the BBC News Channel.
Prior to this he presented the BBC's "Working Lunch" business programme following 5 years on ‘Breakfast’ on BBC One reporting each morning from the London Stock Exchange. Declan has also appeared coast-to-coast across the United States each morning for the US network ABC as well as writing a regular diary column for ABC's news website, ABCNews.com
He has written for numerous newspapers and magazines including the Guardian and The Independent.
Head of Housing Development, Lloyds Banking Group
Douglas Cochrane has worked for the HBOS/Lloyds Banking Group for over 35 years in a variety of senior management positions and currently specialises in the new-build and affordable housing markets. He is vice-chair of UK Finance Scotland mortgage committee, a director and board member of the Construction Licensing Executive and a member of the NHBC's national council.
Project Director, Local Partnerships
Jenny Coombs is a chartered town planner and housing professional, with over 25 years’ experience across public and private sectors. She has significant housing delivery experience in the housing association sector as well as having had a senior management role in a local authority. She worked for Deloitte for 10 years as a senior member of their public sector consulting team, advising a wide range of public bodies on transformation and efficiency programmes. This strong mix of commercial expertise and sector experience enables her to work side-by-side with clients to drive project delivery.
At Local Partnerships Jenny is a key member of the housing team and has developed a housing delivery vehicles toolkit. She is currently working with a number of councils assisting with the development of business cases for increasing local housing supply.
Managing Director, Capita Retail Banking Solutions
Ian Coventry is Managing Director for Mortgage Services within Capita’s Private Sector Division. His responsibilities include client relationship management, service delivery and operational and programme management with a primary focus on delivering value and support to Capita’s clients, and their customers.
He has more than 25 years’ experience in the financial services sector working for both in banks and outsourcers, in a variety of roles.
Ian joined Capita in 2015. Prior to this he was the Director of Worldwide Financial Process Management at HP where his role covered Mortgages, Consumer Loans, Retail Banking, Back Office and Loss Mitigation services. His responsibilities include creating and executing business strategy, and developing new and innovative offerings that reflected evolving market dynamics.
He had previously transitioned from Abbey National to EDS in 2001 as Managing Director of EDS Credit Services, the joint venture between Abbey and EDS. In this role, he was the single point of client contact for the delivery of services to Abbey’s two million mortgage and personal loan customers. At the same time, he was also responsible for the implementation and management of a £40M business transformation program.
Business Development Executive, BLP Insurance & Consult
Samantha Ferneley has spent 17 years in Construction Insurance dealing predominately with Latent Defects. She joined BLP in September 2015 to work on the Build Offsite Property Assurance Scheme (BOPAS) to assist in driving forward this initiative to assist lenders when making lending decisions on off-site Construction Methods.
Director of Product and Distribution, Leeds Building Society
Jaedon Green has worked in Financial Services for over 25 years, most recently for Leeds Building Society where he is responsible for Product & Distribution.
Prior to joining Leeds, he worked for Lloyds Banking Group, where he lead the rejuvenation of mortgage sales through Halifax, Cheltenham & Gloucester, Bank of Scotland and Lloyds TSB's own distribution channels; responsible for the commercial management of mortgage products, pricing & promotion. His work in product proposition embraced other products, resulting in the highly successful “£100 on the day you switch” campaign, driving a record number of consumers to change bank.
Chief Product Officer, Capita Financial Services Software
Customer Director, Principality Building Society
Julie-Ann Haines joined the Principality in 2007, building and developing its award winning e-commerce business. She was appointed to the Board in May 2016, the first female executive director and has been the Society’s Customer Director since 2012 where she is responsible for marketing, distribution and operations as well as having responsibility for the core financial performance of the Society and its Strategy. She was the lead sponsor and negotiator on the 10-year partnership with the Welsh Rugby Union and rebranding their home as Principality Stadium, which launched in January 2016.
Prior to Principality, Julie-Ann has had more than 15 years’ experience of leading customer-focused retail businesses, holding key positions in sales, marketing and technology for companies such as Sainsbury’s and HBOS.
She is the Chair of the UK Finance Wales mortgage committee, which represents mortgage lenders and promotes sustainable housing finance in Wales and also recently contributed to the Cardiff Growth and Competitiveness Commissioners Report, which looked at shaping recommendations for the future economic strategy for the city-region bringing together Welsh Government and 10 local authorities. Julie-Ann also joined the Welsh Government’s Expert Panel on Housing for Older People, in a role that offered guidance to help Government ensure people can continue to prosper in their homes into old age.
Group Editor, Mortgage Solutions & Your Mortgage
Victoria has edited four titles over her 17 years as a journalist, including What Mortgage and Credit Today magazines. In her two and a half years as a freelancer she wrote for The Guardian, Which? Money and Moneywise among a variety of other titles and regularly chairs events for AE3 Media, including video panel debates, broker seminars and awards presentations.
Senior Economist, UK Finance
Mohammad Jamei has worked in the mortgage industry since 2014 initially within the economic team for the Council of Mortgage Lenders and now the new financial trade associations UK Finance as a Senior Economist. Mo is responsible for writing the UK Finance ‘Update on Lending’ market commentary, as well as published statistics on arrears and possessions. He also writes interesting and thought-provoking articles for the UK Finance website and has just finished studying for a Masters in Economics at Birkbeck University.
Prior to this, he worked for HM Treasury as a civil servant, on topics relating to the housing market and the household sector.
Chief Executive Officer, UK Finance
Stephen Jones has spent nearly thirty years working in financial services including with Santander, Barclays, Citigroup and Schroders. He is currently the Chief Executive Officer of UK Finance, which represents around 300 firms in the UK providing credit, banking, markets and payment-related services.
Stephen was Santander UK’s Chief Financial Officer and a member of the Santander UK Board until October 2015. He joined the company in November 2011. Stephen chaired Santander UK’s product approval and pricing committees for all business lines, as well as its asset and liability, reporting and disclosure committees.
Between 2002 and 2011, Stephen worked at Barclays, for the final 3 years as Head of Investor Relations at Barclays PLC. Previously, he was Managing Director, Head of Financial Solutions Group, Debt Capital Markets and Equity Capital Markets and Co-head of Corporate Investment Banking for Barclays Capital for the Europe, Middle East and Africa.
Before joining Barclays in 2002, Stephen spent 15 years at Schroders (later Schroder Salomon Smith Barney) in a number of corporate client advisory roles. Stephen holds a Law Degree from Queens’ College, Cambridge and is a qualified lawyer.
Member of the Financial Policy Committee, Bank of England
As the former vice chairman of the Federal Reserve, Don Kohn is an expert on monetary policy, financial regulation and macroeconomics. He retired from the Board of Governors in 2010.
Managing Director, Coreco
Matt started in the mortgage industry in 2002, after an early career in IT at companies such as Unisys and Sports.com gave him a strong technology grounding.
In 2009 Matt was one of the main founders of Coreco and a natural choice for MD, where his technology background, degree in Civil Engineering and recently completed MBA make him well-placed to oversee every facet of Coreco’s business and operational strategy.
Matt’s role also involves driving forward Coreco’s technology innovation, running the sales team and managing key business partner relationships.
Head of Mortgage Lender Relations, Barratt Developments
Adrian has been Head of Lender Relations at Barratt for 9 years and prior to this was Sales Director at a specialist New Build mortgage broker. He is responsible for engaging with all parties involved in the Sales Process, brokers lenders, valuers and conveyancers, in order to build confidence in the New Build process and to deliver the best possible customer outcomes.
UK Mortgages Director, Bank of Ireland
Richard Rowntree is UK Mortgages Director for Bank of Ireland. Leading the Bank's end to end UK mortgage operation, including product and marketing, sales and distribution and service and operations and digital transformation.
Richard has a breadth of retail banking and mortgage expertise gained from holding senior roles across major banks and building societies. Richard also is a non-executive Board Member of Estuary Housing association.
Martijn van der Heijden
MD Marketplace and Chief Strategy Officer, Habito
Martijn van der Heijden is MD Marketplace and Chief Strategy Officer at Habito. In this role, he leads the drive to innovate new elements of the mortgage customer experience beyond brokerage.
Martijn joined Habito in April 2017 after an extensive career in retail banking with experience across all key products and areas, but particularly mortgages. Martijn started his career at management consultancy Accenture, and came to the UK for a year to do an MBA in 2002 and has been happily living in London since. He held various roles at HBOS and Santander across Strategy, Products and Distribution. His previous employer is HSBC, where he was UK Head of Mortgages from 2007-2009, UK Head of Retail Products after that and finally Global Head of Mortgages from 2013-20. Martijn served on the board of the Council of Mortgage Lenders from 2007-2013, including nearly two years as its youngest ever Chairman.
From this background and a track record of delivering transformational change - under his stewardship HSBC’s UK mortgage book doubled in size and it launched the first truly online mortgage application in the country - Martijn now is keen to pick up the pace and drive Habito’s ambition to truly deliver 21st century mortgages.
Director of External Affairs, Pensions and Lifetime Savings Association
Graham has worked in pensions for almost twenty years, joining the Pensions and Lifetime Savings Association as Director of External Affairs in 2014.
Before joining Graham had been NEST’s Director of Communications and Engagement for six years. Previously, he had worked in marketing, policy and research roles at AVIVA, Which?, the ABI and the House of Commons.
Independent Strategy and Policy Consultant, Jackie Wells & Associates
Jackie is an independent strategy and policy consultant, with 30 years’ experience of working in financial services markets and with related Government departments. She specialises in policy, market analysis, consumer behaviour and regulatory developments in financial services markets. She is currently working on projects concerned with later life borrowing, financial inclusion, pensions’ quality standards and savings behaviour. Jackie has also led policy and research at the PLSA and has been a strategy director with Deloitte.
Interim Head of Secured Lending, HSBC
Greg is responsible for mortgage product and proposition development at HSBC, covering both Residential and BTL Mortgage Products. His responsibilities also include supporting the HSBC intermediary channel expansion and the development of customer journey improvements on both the HSBC and first direct brands. Prior to joining HSBC in November 2015, Greg held similar roles for Nationwide Building society and The Mortgage Works, spanning 10 years.
Head of Mortgage Strategy and Distribution, First Trust Bank
Derek Wilson has spent over thirty six years working in Financial Services. He is currently head of Mortgage Strategy and Distribution for First Trust Bank, Chairman of UK Finance – Northern Ireland Mortgage Committee and a Board member of the Northern Ireland Housing Executive
Capita is a trusted provider to the financial services sector supplying software and services to administer the whole lifecycle of a loan. We provide end to end mortgage capability, from mortgage and loan origination software, sales and servicing through to litigation and possession. Our innovative solutions are designed around clients’ needs, with this client-centred approach lying at the heart of our business.
T: 01225 773006
DPR is a leading provider of origination and servicing solutions for mortgages, loans and savings for banks, building societies and specialist lenders. Our solutions deliver high levels of process automation, streamlining the underwriting and processing of new applications and the administration of live accounts. The system supports multiple brands and distribution channels.
P: 020 7553 8331
LMS is the UK’s leading provider of conveyancing panel management services with over 25 years of experience in delivering the highest quality bespoke services to meet the individual needs of each of our client partners. We provide both individual product delivery and full management and oversight of wider transaction panels.
Mortgage Clarity is an industry wide PSD (Product Sales Data) Aggregator which allows unparalleled insight into your company’s performance against 97% of the UK mortgage market constituted by CML member organisations. Everything from interrogating your sales channels, with broker by broker breakdowns, through to benchmarking your own average LTV rates by region can be conducted in a simple, visual and accessible manner.
Registers of Scotland (RoS) is the government department responsible for compiling and maintaining registers relating to land, property and other legal documents in Scotland.
RoS aspire to become a digital-first organisation by 2020, and have introduced Digital Discharge Service, which dramatically increases efficiency in the mortgage security discharge process.
Target Group are a leading provider of BPO and operational transformation, specialising in the provision of Lending, Investments and Savings services. We create value through partnering with our clients to transform their customer journey and operations by leveraging our financial services domain expertise and flexible platform-based servicing approach.
To find out more on how they can help you to compete in today’s rapidly evolving marketplace, visit their website or call 0845 650 6200.
28 Great Russell Street
Tottenham Court Road (Central line and Northern line)
Nearest overground station:
Charing Cross (Bakerloo and Northern lines)
Telephone: 020 7706 3333