From 1st July the Council of Mortgage Lenders is integrated into a new trade association, UK Finance. For the time being, all UKF mortgage information will continue to be published on this website, and UKF member-only mortgage information will only be available here.

UK Finance represents around 300 firms in the UK providing credit, banking, markets and payment-related services. The new organisation takes on most of the activities previously carried out by the Asset Based Finance Association, the British Bankers’ Association, the Council of Mortgage Lenders, Financial Fraud Action UK, Payments UK and the UK Cards Association. Please go to www.ukfinance.org.uk for wider content and updates from UK Finance.

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Part 1: England and Wales

Last modified: 01/07/2017

Part 2: Nationwide Building Society

Last modified: 09/04/2019

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Part 2 only

1.7 Contact point to see if the lender will lend when borrower and mortgagor are not one and the same.

We will not lend

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1.11aContact point for standard documents.

Issuing Office

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1.11bContact point if standard documents are inappropriate.

Issuing Office

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1.14 May your firm act if the person dealing with the transaction or a member of his immediate family is the seller?

Yes, provided that a different fee earner or partner of no less standing acts for us, there is no conflict of interest and Law Society guidelines are followed.

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1.15 May your firm act if the person dealing with the transaction or a member of his immediate family is the borrower?

Yes, provided that a different fee earner or partner of no less standing acts for us, there is no conflict of interest and Law Society guidelines are followed.

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3.1.3 Does the lender require notification of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller?View all answers to this question

3.1.4 If different from 1.11, contact details if the lender needs to be notified when the seller does not have legal representation.

We need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.

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3.1.5 What other documents are acceptable for verifying identity?

LIST A
1) Signed Employers Photo ID card, provided the employer is known to the conveyancer
2) Debit/cheque guarantee card (UK issued) together with original account statement, less than 3 months old.
LIST B
1) Inland Revenue Notice of Tax Code (less than 3 months old)
2) Residence Permit issued by the Home Office to EU Nationals
3) Subcontractors Tax Certificate (must be accompanied by an IR Notice of Assessment)

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3.2.3 Does the lender require notification of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller?View all answers to this question

3.2.4 If different from 1.11, contact details if the lender needs to be notified when the seller does not have legal representation.

We need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.

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4.1 Is there a valuation report and if so, does the lender provide it?

An inspection of the property is not arranged in every instance.

If you receive a copy of a report we do not expect you to check the content of the report. The checks in section 4.2 and 4.3 should be against the information in the mortgage offer.

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4.3 If different from 1.11, contact point if assumptions stated by the valuer are incorrect.

Please check against the information in our offer.

If any of the information is incorrect please refer to the Issuing Office.

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4.5aIf different from 1.11, contact point if re-inspection required.

Issuing Office

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4.5bWhere should the certificate of title be sent?

Issuing Office

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5.1.1 If different from 1.11, the contact point if the seller has owned the property for less than 6 months:

We will not normally lend where there is a sub-sale or back to back transaction and we will not lend where the contract for sale is to be assigned to a third party. All circumstances where the owner/registered proprietor has owned the property for less than 6 months from purchase should be referred to the issuing office, ensuring that the following details are provided:

The name and address of the person who sold, or will be selling, the property to the applicant`s vendor;
The amount paid for the property by the applicant`s vendor;
Details of any connection between the original and the applicant`s vendor, or between either vendor and the mortgage applicant;
Details of any work carried out to the property between the two transactions;
When the two transactions took place or will take place.

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5.2.1 If different from 1.11, the contact point if the seller is not the owner or registered proprietor and is not listed in the exceptions above:

We will not normally lend where there is a sub-sale or back to back transaction and we will not lend where the contract for sale is to be assigned to a third party. All circumstances where the seller is not the owner or registered proprietor other than those listed in Part 1 under 5.2.1 should be referred to the issuing office with full details.

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5.4.4 Does the lender want to receive environmental or contaminated land reports?

No. Nor do we require any ancillary reports (e.g. flooding, contamination, and energy and infrastructure reports) that you have requested for the borrower, even if adverse information is revealed, provided the borrower is aware and you have advised them that full disclosure must be made to the insurer prior to completion and they must obtain insurance under normal terms.

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5.4.5 Does the lender accept personal searches and, if yes, what are the lender's requirements?

Yes providing the requirements under sections 5.4.7 and 5.4.8 in Part 1 are satisfied. We recommend that any firm carrying out a personal search is registered under The Search Code monitored by the Property Codes Compliance Board.

If there is a possibility of chancel repair liability:
No liability registered at Land Registry and the property has been transferred for valuable consideration since 13 October 2013 – no indemnity insurance required.
Properties being registered for the first time or first transfer for valuable consideration since 13 October 2013 - indemnity insurance is required to protect us (see paragraph 9 parts 1 and 2 for our requirements).

If there is known chancel repair liability:
We will require indemnity insurance to be in place. If there is no policy and one will not be obtained where there is a known risk, please refer the details to us including details of how many properties are subject to the liability.

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5.4.6 Does the lender accept search insurance and, if yes, what are the lender's specific requirements?

Yes providing the search insurance adequately protects us, and you are satisfied that you will be able to certify that the title is good and marketable.

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5.5.3aIf different from 1.11, contact point for reporting if evidence of breach and all outstanding conditions will not be satisfied by completion:

Issuing Office where issues will not be resolved on or before completion. If you can provide a clear Certificate of Title, or an indemnity policy is being taken out to protect us from any breach, there is no requirement to inform us, other than record the relevant indemnity details on the Certificate of Title. The applicant must inform their insurance company and ensure full cover is available.

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5.5.3bDoes the lender require an original/copy of the planning permission?

No - borrowers to retain

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5.5.3cDoes the lender require an original/copy of the building regulation consents?

No - borrowers to retain

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5.5.3dDoes the lender require certificates of lawful use or development/established use certificate?

No - borrowers to retain

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5.5.4 If different from 1.11, contact point if the property is subject to restrictions which may affect its value or marketability.

Issuing Office and for Low Cost Home Ownership / Special Scheme restrictions please also ensure the scheme complies with our requirements as documented on our website at nationwide.co.uk/-/media/MainSite/documents/about/media-centre-and-specialist-areas/information-for-lawyers/low-cost-home-ownership-special-schemes.pdf

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5.7.1aDoes the lender lend on flying freeholds?

Yes, where only part of the subject property is affected. There is no requirement to report these flying freeholds to us. No, where the whole of the subject property is affected (100%).

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5.7.1bDoes the lender lend on freehold flats?

Generally no
Exceptions-
i)see 5.7.1
ii)coach house flats - where there is one flat in a block built above garages and/or an access way there is no need to report details to us.
If there is an element of flying freehold - the requirements in part 1 paragraphs 5.6.2 must be adhered to.
Insurance - where the purchaser arranges insurance on more than one garage or garages owned/used by other parties, please ensure that the insurance company is aware of the arrangements. iii) for properties in the parish of Hebden Royd see 5.6.1a above.


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5.7.1cIf the lender is prepared to accept a title falling within 5.7 and the property is a freehold flat or flying freehold, to which contact point must this be reported?

Issuing Office

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5.8.1 Does the lender accept security which comprises a building converted into not more than four flats where the borrower occupies one of those flats and the borrower or another flat owner also owns the freehold of the building and the other flats are subject to long leases?

Yes

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5.8.5 Does the lender accept security which comprises one of two leasehold flats in a building where the borrower also owns the freehold reversion of the other flat and the other leaseholder owns the freehold reversion in the borrower's flat? If so, are there any specific requirements?

Yes to bullet 1 clause 5.8.5 - see 5.14 for our requirements for leasehold securities generally
Yes to bullet 2 clause 5.8.5 Yes We require the borrowers leasehold interest in the flat they occupy to be charged and we also require a charge over the borrowers freehold interest in the other flat subject to the lease in favour of its occupier.

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5.9.1 Does the lender lend on commonhold?

Yes

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5.10.1 If different from 1.11, contact point if there is a restriction on use.

Issuing Office

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5.13.1 If different from 1.11, contact point if borrower is not providing balance of purchase price from funds/proposing to give second charge.

Issuing Office
For example:
If the balance of the purchase price is being paid wholly or in part by anyone other than the borrower, you must advise us of the amount and whether it is to be secured by a second charge and if any conditions are attached to it other than repayment upon sale of property. Please also confirm whether the provider is a family member of our borrower(s).

If all or part of the deposit is coming from a gift, you must ask the borrower(s) who will be providing the gift and what country the gift is being received from. If any of the gift is coming from a foreign country, you must inform us.

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5.14.1 What minimum unexpired lease term does the lender accept?

Our minimum unexpired lease term is 55 years subject to at least 30 years remaining at the end of the mortgage term.
Report to the issuing office if the lease term is shorter than that stated on the offer and has less than 100 years remaining. (There is no requirement to report if the lease term is lower than that stated on the offer but still has 100 years or more to run, or if the lease term is longer than that stated on the offer).

NEW BUILD PROPERTIES (includes office conversions)
The following are not acceptable:
- The unexpired lease term is less than 125 years on a new build flat or 250 years on a new build house (does not apply to Shared Ownership)
- Starting ground rent is more than 0.1% of the property value
The lease must be amended to comply with the above. If not the case cannot proceed. Please advise us where the case cannot proceed.
Ground rents and event fees:
Ground rent and other event fees must be reasonable at all times during the lease term. For example, it is acceptable for ground rent escalation to be linked to RPI (Retail Price Index) or a similar index and where this is the case we do not need to be advised. However, unreasonable multipliers of ground rent will not be permitted, for example, doubling every 5, 10 or 15 years. These must be referred to us and we will advise if our mortgage offer remains valid. If you are unsure as to whether the terms of a lease are unreasonable, please refer the details to us.

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5.14.9 If different from 1.11, contact point for matters connected with the lease:

Issuing Office

NEW BUILD PROPERTIES (includes office conversions)
The following are not acceptable:
- The unexpired lease term is less than 125 years on a new build flat or 250 years on a new build house (does not apply to Shared Ownership)
- Starting ground rent is more than 0.1% of the property value
The lease must be amended to comply with the above. If not the case cannot proceed. Please advise us where the case cannot proceed.
Ground rents and event fees:
Ground rent and other event fees must be reasonable at all times during the lease term. For example, it is acceptable for ground rent escalation to be linked to RPI (Retail Price Index) or a similar index and where this is the case we do not need to be advised. However, unreasonable multipliers of ground rent will not be permitted, for example, doubling every 5, 10 or 15 years. These must be referred to us and we will advise if our mortgage offer remains valid. If you are unsure as to whether the terms of a lease are unreasonable, please refer the details to us.

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5.14.10 If different from 1.11, contact for service charge matters:

Issuing Office

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5.14.11 Does the lender accept indemnity insurance where the terms of the lease are unsatisfactory?

Yes providing the policy covers the specific defect and meets the requirements in paragraph 9 of Part 1.

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5.14.12 Does the lender require a clear ground rent/service charge receipt to be sent to you?

No - borrower(s) to retain

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5.14.13 Does the lender require a receipted copy of notice or evidence of service to be sent to you?

No - borrower(s) to retain

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5.14.15aIf different from 1.11, contact point if there is an absentee/insolvent landlord:

Acceptable, with indemnity insurance, where there are no more that 6 flats in the building (no need to contact the Issuing Office) - 7 flats or more unacceptable.

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5.14.15bDoes the lender accept indemnity insurance if the landlord is absent or insolvent?

Yes, providing there are no more than 6 flats in the building (no need to contact the Issuing Office)-7 flats or more unacceptable

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5.15.2aIf different from 1.11, contact point if there are apparent problems with the management company:

Issuing Office

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5.15.2bDoes the lender need to be sent the management company share certificate?

No - borrower(s) to retain

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5.15.2cDoes the lender need to be sent the signed blank stock transfer form?

No - borrower(s) to retain

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5.15.2dDoes the lender need to be sent the management company's memorandum and articles of association?

No - borrower(s) to retain

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5.16.2 If different from 1.11, contact point if unable to certify search entry does not relate:

Group Legal Services, DX 83653 Swindon Hawksworth - Fax 01793 652318

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5.17.5aDoes the lender need to be sent the power of attorney?

No

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5.17.5bDoes the lender need to be sent the statutory declaration of non-revocation of power of attorney?

No

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5.19.1 If different from 1.11, contact point for lending on affordable housing, shared equity and shared ownership and where relevant your requirements:

Our standard requirements are set out in the
"Low Cost Home Ownership / Special Schemes" document on our website at nationwide.co.uk/-/media/MainSite/documents/about/media-centre-and-specialist-areas/information-for-lawyers/low-cost-home-ownership-special-schemes.pdf

Additional enquiries arising should be directed to the Issuing Office.

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5.20.1 Does the lender require me to report to them where the lease does not meet the UK Finance minimum requirements for leases of roof space for solar PV panels?

Please arrange for a deed of variation to be entered into on or before completion to ensure the UK Finance minimum requirements are met. If this is not possible advise the applicants and the issuing office the UK Finance minimum requirements cannot be met and the case cannot proceed.

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5.20.3 Does the lender have additional requirements relating to leases of roof space for solar PV panels, and if so, what are they?

The minimum UK Finance requirements must be met. For post completion requests, the borrower should be advised to ask the energy provider to correspond with Nationwide, Mortgage Servicing DX12500 using the UK Finance minimum requirements template.



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5.20.4 Does the lender require you to disclose the details of any existing Green Deal Plan(s) on a property?

Where a green deal loan balance is currently more than £10,000 please provide the issuing office with the following:the balance, monthly payment, term remaining, list of works that were undertaken, copies of any guarantees for the work and a copy of the Energy Performance Certificate.

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6.1.3 If different from 1.11, contact point if borrower is not taking up the mortgage offer:

Issuing Office

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6.2.1 If different from 1.11, contact if any discrepancies in property's description:

Issuing Office

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6.3.1 If different from 1.11, contact point for any issues relating to purchase price:

Issuing Office

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6.4.4 Does the lender require me to report incentives?

Yes – please specify the nature and amount of any incentives to the Issuing office.

If the case is an equity share, please also report to us if it becomes apparent that the source of deposit is not a family gift and/or from the applicants' own resources.

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6.4.5 If different from 1.11, contact point if we will not have control over the payment of all the purchase money:

Issuing Office

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6.5.1 If different from 1.11, contact point if vacant possession is not being given:

We will not lend on any case where there is an existing tenancy unless it is clear from the mortgage offer that the property is let or is to be let at completion then you must check with us whether we lend on "buy-to-let" properties and that the mortgage is for that purpose

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6.6.1 If different from 1.11, contact point if property is let/to be let and to check you lend on buy-to-let:

Issuing Office

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6.6.2 If different from 1.11, contact point when you do not have details of current letting or letting to take place at completion:

Issuing Office

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6.6.3 Does the lender require counterpart/certified copy tenancy agreement to be sent to you?

No

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6.6.4 Does the lender lend where the property comes within the definition of a house in multiple occupation? If yes, what are your requirements?

No

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6.7.1 What new home warranty schemes are acceptable to the lender?

- NHBC
- LABC
- Premier Guarantee
- BLP formerly known as Building Life Plan (excluding self builds under construction). These policies are underwritten by Allianz Global but written by BLP.
- Build-zone
- Checkmate's Castle 10 (where out buildings such as a detached garage are also being constructed an endorsement to include these in cover is required).
- Build Assure (New Home Structural Defects Insurance)
- Global Home Warranties (Structural Defects Insurance)
- The Q Policy for Residential Properties
- The Q Policy for Bespoke Properties (detached only)
- Protek
- Advantage: There must be no more than 10 units in any continuous structure.
- International Construction Warranties (ICW)
- Ark Residential New Build Latent Defects Insurance. Where a detached garage/outbuilding has been constructed at the same time as the main building the policy must include an endorsement confirming cover for the detached garage/outbuilding.
- Aedis: There must be no more than 20 units in the structure.
- CRL new build 10 year structural defects insurance policy for residential property:
o New properties where the insurer is International General Insurance Company (UK) Ltd and Ark have signed the final certificate. Please see the final paragraph on the final certificate which will confirm Ark details and the fact they are signing on behalf of the insurers. Acceptable.
o New build properties underwritten by Alpha. Not acceptable.
o Second hand properties being sold by first or subsequent owner and property is under two years old, with the warranty underwritten by Alpha. Unacceptable.
o Second hand properties over two years old. Acceptable.

Refer all other warranty schemes to Issuing Office

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6.7.2 What new home warranty documentation should be sent to the lender?

None - borrowers to retain

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6.7.3 Should any assignments of building standards indemnity schemes be sent to us?

None - borrowers to retain

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6.7.4 Will the lender proceed if the property does not have the benefit of a new home warranty scheme?

i) Yes if an appropriate Professional Consultant's Certificate is available or
ii)Yes providing the property is over two years old.
For conversions, we will only require a warranty if specified in the Offer conditions.

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6.7.6 Does the lender need to be sent the professional consultant's certificate?

Yes to Issuing Office

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6.8.1 If different from 1.11, contact point if no agreement and bond for an unadopted road or sewer:

Newly built properties – we do not insist on any such agreement and bond being in place nor on you making a retention providing the roads and sewers are to be adopted eventually or managed by local residents or a management company (see 6.8.4 part 1 details) and so we do not need to be made aware of such circumstances. However, you should ensure all applicants are aware of their potential liability.

Second hand properties – whether managed by either local residents or a management company or not (see 6.8.4 part 1 details): all applicants must be made aware of the practicalities of the situation and of their future liabilities/potential liabilities, we do not need to be advised of the situation. For un-adopted sewers the vendor must confirm the system is currently working and there have been no disputes regarding servicing and maintenance of the system.

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6.9.1 If different from 1.11, contact point if necessary easements are absent:

Providing suitable Indemnity Insurance is in place on completion there in no requirement to advise us. Record policy details on COT (see 9 below)

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6.10.2 Who will the lender release any retentions (or instalments of the advance) to?

Borrower(s)

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6.11.1 If different from 1.11, contact point if property is affected by redevelopment or road proposals:

Issuing Office

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6.12.1 If different from 1.11, contact point if pre-emption rights, resale restrictions, options etc will affect the lender's security:

Issuing Office and for Low Cost Home Ownership / Special Scheme restrictions please also ensure the scheme complies with our requirements as documented on our website at nationwide.co.uk/-/media/MainSite/documents/about/media-centre-and-specialist-areas/information-for-lawyers/low-cost-home-ownership-special-schemes.pdf

Overage agreements will only be acceptable if: -
1.They are made subject to our charge. Our charge must have priority over the overage agreement. If the overage agreement is already in place, it must be postponed so that Nationwide’s interest ranks in priority.
2.Any restriction wording does not prevent the disposition by a mortgagee.
Any existing overage agreement and/or restriction that does not comply with the foregoing will need to be amended on or before completion.

If the overage agreement relates to developing new units/buildings on the land we do not need to be advised. If the agreement relates to the current building (for example developing it into flats, adding an extension or conservatory, or a loft conversion) please advise us of the terms of the overage in plain English. This material fact will be assessed to ascertain if we wish to amend or withdraw our offer.

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6.13.1 If different from 1.11, contact point if property is affected by improvement/repair grant which will not be discharged:

Issuing Office

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7.3 Does the lender require a consent to mortgage from all occupants aged 17 or over?

Yes
Mortgage Deed incorporates our consent form see 14.2.1 (Part 2)

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7.4 If different from 1.11, contact point if doubts about accuracy of information disclosed:

Issuing Office

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8.1 Does the lender allow me to advise any of the specified third parties?

Only those listed in bullet 3 clause 8.1

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9.1 Does the lender need to be sent the indemnity insurance policy?

No include Insurance Company and Policy No. on Certificate of Title
Borrower to retain policy document

Please note that we do not require an indemnity policy to be taken out when the purchaser has received a cash gift which forms part or all of their deposit.

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9.2 What limit of indemnity insurance does the lender require?

Purchase Price (valuation if price is at a discount).
Contact Issuing Office for advice on a remortgage

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10.2aWill the mortgage advance be paid electronically or by cheque?

Electronically

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10.2bWhat is the minimum number of days notice lenders require?

5 working days

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10.3 What are the standard deductions made from the mortgage advance?

None

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10.7 On a delayed completion, when and how is advance to be returned?

If completion is delayed for more than 3 working days (unless we agree to longer), or will not occur at all, you must return the advance by the same method as received. Any interest accrued must be returned by cheque payable to Nationwide Building Society.

Please do not return funds by Faster Payment.

To return by BACS (Standard method of releasing advances) please use the following details:
Sort code – 07 01 16
Account – 00 002 147

To return by CHAPS please use the following details:
Sort code – 07 00 94
Account – 44 444 445

Please ensure to notify the Service Centre processing the mortgage application that the funds have been returned, including in the applicants' name and account number.

If completion is delayed beyond the offer expiry date, we will allow the mortgage to proceed on the original offer terms provided completion takes place within 15 days of the original offer expiry date.

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10.9 If different from 1.11, contact point if completion is delayed?

Issuing Office

If completion is delayed beyond the offer expiry date, we will allow the mortgage to proceed on the original offer terms provided completion takes place within 15 days of the original offer expiry date.

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10.10 How long can you hold the mortgage advance before returning it?

The advance must be returned within 3 working days of issue (unless we agree to longer). If funds are not returned within the timescales above it can result in the customer incurring charges and interest on their mortgage account.

Please refer to 10.7 for more information on how to return funds.

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10.11 What, if any interest does the lender charge if return of the advance is delayed?

We charge our borrower(s) interest from the same day that the advance is released

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12.3.1 If different from 1.11, contact point for release of retentions/mortgage advance instalments:

Issuing Office

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14.1.4 Does the lender require me to make a form CH2 application?

No

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14.1.5 Does the lender need to be sent the original mortgage deed and/or any other original title documents?

No.

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14.2.1 Where should the title deeds and documents be sent?

Mortgage Deed to HM Land Registry.
Obtain instruction from borrower(s) concerning retention of other documents

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14.2.2 Which documents must I send after completion?

None

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16.1.1 If different from 1.11, contact point for title documents:

www.nationwide.co.uk/lawyers

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16.3.1 Does the lender have a standard form of transfer/deed of covenant?

No

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16.3.2 If different from 1.11, contact point for finding out the debt amount:

www.nationwide.co.uk/Lawyers If it is a former Portman mortgage then please phone Nationwide Direct on 0800 30 20 11

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16.3.4 Does the lender need to be sent the transfer of equity?

No - to be sent to HM Land Registry.

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16.3.7aIf different from 1.11, contact point for obtaining execution of transfer equity:

There is no longer a requirement to submit the TR1 to us for sealing. We have agreed with the Land Registry that the Transfer Deed can be sent directly to them after all conditions have been met, however a bankruptcy search should be carried out for all new borrowers and any adverse entries or results must be reported to us before we can complete the Transfer of Equity. For all new borrowers being added to the mortgage, we require a covenant to be included in the TR1 binding the new borrower(s) by all the terms and conditions of the mortgage, as if they had been an original borrower. Please inform us when the transfer has completed so we can update our records.

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16.3.7bWhat form of attestation clause does the lender use?

n/a

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16.4.1 If different from 1.11, contact point for application for consent to letting:

Nationwide Direct (0800 302011) request normally direct to us from borrower by telephone.
If you are aware of the intention to let prior to completion, report to Issuing Office.

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16.4.2 Does the lender need to be sent a copy of the proposed tenancy?

No

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16.5.2 If different from 1.11, contact point for confirming proposed deed or agreement will not adversely affect the lender:

CSC1, CST1,
DX12500 Northampton

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16.5.3aWhere should the deed of variation be sent?

CSC1, CRT2,
DX12500 Northampton

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16.5.3bWhere should the deed of rectification be sent?

CSC1, CST1,
DX12500 Northampton

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16.5.3cWhere should the deed of easement be sent?

CSC1, CST1,
DX12500 Northampton

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16.5.3dWhere should the option agreements be sent?

CSC1, CST1,
DX12500 Northampton

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17.1.1 If different from 1.11, contact point for redemption statements:

Redemption Statements should be ordered through www.nationwide.co.uk
Lawyers Information - Request for Redemption Statement

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17.2.1aWhere do you send the discharge and repayment remittance?

Redemptions CSC1, DX 12500 Moulton Park 4. However, as the discharge is no longer relevant for the majority of cases due to electronic discharges, please send a confirmation letter instead.

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17.2.1bDoes the lender send the discharge via a DS 1 form or direct with the Land Registry?

The majority of cases are now dealt with direct at land registry, with just a few cases requiring a DS1 form when the records have not been updated at the land registry (e.g. some ex-regional brands or ex-Portman accounts).

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