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Question: 14.2.1. Where should the title deeds and documents be sent?

Lender Answer
Accord Buy to Let Only those documents (if any) specified under these responses should be sent to: Customer Service, Accord Buy to Let, PO BOX 869, Newport, NP20 9GY.
Accord Mortgages Ltd Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House,Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Adam & Company See 1.11
Adam & Company International See 1.11

Ahli United Bank (UK) plc The Mortgage Department
Ahli United Bank (UK) PLC
35 Portman Square
London
W1H 6LR
Aldermore Bank PLC Only those documents (if any) specified under these responses should be sent to:

Mortgage Services
Aldermore
PO Box 363
Wilmslow
SK9 0BT
Tel: 0333 321 1010
Email: Mortgage.Deeds@aldermore.co.uk
Allied Irish Bank (GB), a trading name of AIB Group (UK) The original mortgage deed should be us at the following address: AIB Group (UK) plc, Central Securities (GB), 51 Belmont Road, Uxbridge, Middlesex, UB8 1RZ.
Atom Bank plc Digital Mortgages, PO Box 105, Blyth, NE24 9DU
Aviva Equity Release UK Ltd See 1.11.
Bank of Ireland (UK) plc Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. (DX 98850 Bristol 2)
Bank of Ireland as Bank of Ireland Mortgages Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. DX 98850 Bristol 2.
Bank of Scotland Beginning A Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Bank of Scotland Beginning O Central Records, 12 Bankhead Terrace, Edinburgh, EH11 4DY
Barclays Bank UK PLC Residential Mortgages -
Barclays Mortgage Services
PO Box 8575
Leicester
LE18 9AW

Buy to Let –
If account number has 6 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 274
Leeds
LS11 1FR

If account number has 10 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 8575
Leicester
LE18 9AW
Barnsley Building Soc, a trading name Yorkshire Building Soc Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Barnsley Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Birmingham Midshires Secured Assets Team
1 Lovell Park Road
Leeds
LS1 1NS

DX 11896 LEEDS LOVELL PARK
Bluestone Mortgages Address: Servicing Team, Bluestone Mortgages, Melbourne House, 44-46 Aldwych, London, WC2B 4LL
Tel no: 0800 368 1834
Bradford & Bingley Plc Deeds Department, Bradford & Bingley Plc, Customer Service, No 1 Grayling Court, Doxford International Business Park, Sunderland, SR3 3BF or DX 727482, Sunderland 13
Britannia, a trading name of The Co-operative Bank plc Deed Store C057, Britannia, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Deed Store, Britannia, DX16351 Leek
Buckinghamshire Building Society These should be uploaded electronically to LMS STARS system:-
Capital Home Loans Only those documents specified in section 14.2.2 below should be sent to Customer Services, Capital Home Loans Ltd, Admiral House, Harlington Way, Fleet, Hants, GU51 4YA. All other documents should be handed to the customer(s). You must ensure that the customer(s) are made aware of the importance of retaining these documents.
Chelsea Building Society (a trading name of Yorkshire BS) Only those documents (if any) specified under these responses should be sent to: Customer Service Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford
BD5 8LJ. DX 11798 Bradford. (0345 1 200 872)
Clydesdale Bank plc By email to registrationconfirmation@cybg.com
Co-operative Bank plc Deed Store, The Co-operative Bank, Britannia House, Leek, Staffordshire Moorlands ST13 5RG or Deed Store, The Co-operative Bank DX16351 LEEK.
Coutts See 1.11
Coutts Finance Co See 1.11
Coventry Building Society Existing Lending & Insurance, PO Box 600, Oakfield House, Binley Business Park, Coventry, CV3 9YR or DX 18855 Coventry 2.
Cynergy Bank Charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2
Darlington Building Society With the exception of the TID (see 14.2.2 below) borrowers to retain.
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Dudley Building Society Documents should be uploaded electronically to LMS, see 14.2.2.
Earl Shilton Building Society Mortgage Dept at Head Office
Ecology Building Society As 1.7
Family Building Soc (a trading name of National Counties BS) The following documents should be uploaded electronically to LMS' STARS system:
Priority Notice
Confirmation of Application to Register
Official Copy of Register
Any other documents specified by the Mortgage Offer
Where you have been unable to register our charge within thirty days of completion you are required to provide us, via LMS' system, with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded.
Fleet Mortgages We do not require deeds to be sent to us.
Foundation Home Loans All documentation should be sent to our Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2).
Furness Building Society Securities at address shown in 1.11a.
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Godiva Mortgages Ltd Existing Lending & Insurance, PO Box 600, Oakfield House, Binley Business Park, Coventry, CV3 9YR or DX 18855 Coventry 2.
Habito We do not require the original title deeds and documents
Halifax Incoming Deeds, Secured Assets, Business Services, Leeds Lovell Park, LS1 1NS.

DX11896 Leeds Lovell Park
Halifax Loans Ltd Incoming Deeds, Deeds Customer Services, Trinity Road, halifax, HX1 2RG. DX11896. Please quote our roll number.
Hampden & Co. plc Unless otherwise agreed by us, title deeds and documents including the original mortgage deed (s) should be retained by you and you should provide an undertaking to hold them to our order in our required form. Please refer to our 'Separate Instructions'.
Handelsbanken The Branch office instructing you.
Harpenden Building Society As 1.11a
Hinckley and Rugby Building Society Documents should be uploaded electronically to LMS.
Hodge Equity Release As per 1.11a
Hodge Life As per 1.11a
Holmesdale Building Society Lender.
HSBC UK Bank plc We do not require the original title deeds and documents
Intelligent Finance Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax HX1 2RG (DX11896 Halifax). Please quote the Intelligent Finance plan number.
Investec Bank plc See 14.1.5 above.
ITL Mortgages Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2.

JPMorgan Chase Bank, N.A. Refer to Solicitor Instructions.
Kensington Mortgage Company Ltd Deeds Administration Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU.
Kent Reliance (a trading name of OneSavings Bank plc) Within 28 days of completion you should send, in an electronic format to generaldespatcher@krbs.com. the following documentation:

• A copy of the legal charge as executed by the
borrowers;
• Evidence that registration at Companies House (where appropriate) has been completed within the time permitted by legislation;
• Evidence that the charge has been registered at HM Land Registry;
• NHBC documentation/guarantee or appropriate alternative where applicable;
• Any guarantees given by third parties including guarantees to secure performance with the terms of the loan (personal guarantees);
• Notice of assignment/charge served on any landlord where the security comprises leasehold property;
• Landlord’s Undertaking where the security comprises leasehold/shared ownership;
• Title Indemnity Insurance where applicable;
• Consent and Undertaking forms of any occupiers;
• Lease/sublease together with receipted freeholder’s notice and share certificate in borrower’s name where appropriate;
• Any documentation that is specifically required in any special conditions referred to in the mortgage Offer.
Keystone Property Finance We do not require title deeds to be sent to us
Landbay New Business Department. Landbay 7th Floor 60 Buckingham Palace Road London SW1W 0AH
Landmark Mortgages Limited Deeds Department
Landmark Mortgages
PO Box 656
Durham
DH1 9LY
OR
Landmark Mortgages DX 727483, Sunderland 13
Leeds Building Society Charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.
Legal & General Home Finance Ltd Administration Department.
LendInvest We do not require deeds to be sent to us.
Lloyds Bank plc pre fixed 20/40 Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Lloyds Bank plc pre fixed 50/30/77 Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Lloyds TSB Scotland plc Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX 55253 GLOUCESTER (2)
M&S Bank We do not require the original title deeds and documents
Magellan Homeloans Those referred to in section 14.2.2 should be sent to
Magellan Homeloans
Ashcombe House
5 The Crescent
Leatherhead,
Surrey,
KT22 8DY
Manchester Building Society Mortgage Customer Services Department.
Market Harborough Building Society Securities Department
Market Harborough Building Society
Welland House
The Square
Market Harborough
Leicestershire
LE16 7PD
DX 27312 Market Harborough

Tel No: 01858 412 250
Fax No: 01858 435 707
Email: CustomersFirst@mhbs.co.uk
Masthaven Bank Address: Servicing Team, Masthaven Bank Limited, 90 Long Acre, London, WC2E 9RA.

Telephone: 0207 036 2000
Metro Bank plc We do not require the original title deeds and documents, they should be retained by yourselves and made available upon request.
Molo Finance Buy to Let Mortgages As 1.11a.
Monmouthshire Building Society Title documents should be uploaded to the STARS LMS system.
Mortgage Agency Services Deeds Store Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express Deeds Department, Mortgage Express, Customer Service, No 1 Grayling Court, Doxford International Business Park, Sunderland, SR3 3BF or DX 727482 Sunderland 13
Mortgage Express No 2  
National Counties Building Society The following documents should be uploaded electronically to LMS' STARS system:
Priority Notice
Confirmation of Application to Register
Official Copy of Register
Any other documents specified by the Mortgage Offer
Where you have been unable to register our charge within thirty days of completion you are required to provide us, via LMS' system, with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded.
National Westminster Bank plc Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

Where you have not been instructed through the LMS system we do not require charge registration documents.

You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule).

Offset Flexible Mortgage - As detailed above in 1.11a.
Nationwide Building Society Mortgage Deed to HM Land Registry.
Obtain instruction from borrower(s) concerning retention of other documents
Nedbank Private Wealth Ltd All such deeds and documents are to be sent to us after registration.
New Street Mortgages Copies should be sent to New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW and the originals forwarded to the borrower

NRAM Ltd NRAM Ltd, Solar house, Doxford International Business Park, Sunderland, SR3 3XW
Paragon Buy to Let Mortgages The Securities Department, Paragon Buy to Let Mortgages, 51 Homer Road, Solihull, West Midlands B91 3QJ, MDX 14031 Solihull 2.
Paragon Residential Owner-Occupied Mortgages The Securities Department, 51 Homer Road, Solihull, West Midlands B91 3QJ, MDX 14031 Solihull 2.
Paratus AMC Ltd All documentation should be sent to our Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2).
Parity Trust As 1.7
Pepper Money Please send to Pepper Money, Servicing Department, Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Pepper Money (PUK) Please send to Pepper Money, Servicing Department, Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Platform (a trading name of The Co-operative Bank p.l.c.) The Deeds Dept PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) Unless specifically requested, all documents should be handed to the customer(s). You must ensure that the customer(s) are made aware of the importance of holding these documents.
Principality Building Society Mortgage Administration Department
PO Box 89
Queen Street
CARDIFF
CF10 1UA
0330 333 4000


Rooftop Mortgages Ltd Refer to the Solicitors instructions.
Saffron Building Society ALL title deeds and documents should be sent to 1.11
Sainsbury's Bank Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL
Santander UK plc Santander UK plc, Deeds Services, Santander House, 201 Grafton Gate East, Milton Keynes, MK9 1AN, DX 137000 Milton Keynes.

If deeds to the property are already in store and are sent to you, then they should be returned to us at this address if they are not required (for example, if a sale falls through).
Scottish Building Society Head Office
SBS House
193 Dalry Road
Edinburgh EH11 2EF
Scottish Widows Bank Secured Assets
1 Lovell Park Road
Leeds
West Yorkshire
LS1 1NS

DX 11896 Lovell Park Road Leeds
Secure Trust Bank PLC Only those documents (if any) specified under these responses should be sent to:

Secure Trust Bank
PO Box 1142
Uxbridge
UB8 9YN
Skipton Building Society Customer Delivery Mortgages Team
St James Place Bank Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax, HX1 2RG(DX11896 Halifax). Please quote the St.James Place Bank account reference number.
State Bank of India UK State Bank of India, Deeds Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.
Swansea Building Society 11/12 Cradock Street
Swansea
SA1 3EW
01792 739100
Tesco Bank (a trading name of Tesco Personal Finance plc) Charge Registration documents and delay reasons should be sent to Legal Marketing Services Ltd (LMS), or Optima Legal Services Ltd (OLS) as set out in 14.2.2.
The Mortgage Business Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax HX1 2RG. DX11896 Halifax. Please quote our roll number.
The Mortgage Lender Limited Charge registration documents and delay reasons should be sent to LMS as set out in 14.2.2
The Mortgage Works Original mortgage deed to Land Registry, all other documents should be given to the borrower(s)
The Royal Bank of Scotland plc Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

Where you have not been instructed through the LMS system we do not require charge registration documents.

You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule).

Offset Flexible Mortgage - As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line Mortgages Direct Line Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA.
The Royal Bank of Scotland plc Direct Line One The D team, Post room, Direct Line One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or Direct Line One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc First Active If our letter of instruction to you is issued before 22 June 2009 - First Active Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA.
If our letter of instruction to you is issued on or after 22 June 2009 - The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule).
The Royal Bank of Scotland plc Natwest one Account The D team, Post room, Natwest One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or Natwest One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc One Account The D team, Post room, The One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or The One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc Virgin One The D team, Post room, Virgin One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or Virgin One account, DX 719560, Norwich 15.
The Tipton & Coseley Building Society Deeds Department.
Together Personal Finance Limited Securities Team
Together Personal Finance Limited
2nd Floor, Lake View
Lakeside
Cheadle
Cheshire
SK8 3GW
Email: securities@togethermoney.com
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Deeds Team Mortgage Servicing, Barnett Way, Gloucester, GL3 9ED
DX 55253 GLOUCESTER (2)
Ulster Bank Ltd Address provided in the Deeds Schedule.
Vida Homeloans Mortgage Services,
Vida Homeloans,
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Virgin Money Our current Deeds Schedule confirms where documents should be sent.
Whistletree (a trading name of TSB Bank plc) For Whistletree (UKAR Legacy);

Deeds Department,
Solar House,
Doxford International Business Park,
Sunderland,
SR3 3XW

For Whistletree (Airdrie Savings Bank Legacy);

Whistletree
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Yorkshire Bank Home Loans Ltd By email to registrationconfirmation@cybg.com
Yorkshire Building Society Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
DX 11798 Bradford.
Zephyr Mortgages Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672