From 1st July the Council of Mortgage Lenders is integrated into a new trade association, UK Finance. For the time being, all UKF mortgage information will continue to be published on this website, and UKF member-only mortgage information will only be available here.

UK Finance represents around 300 firms in the UK providing credit, banking, markets and payment-related services. The new organisation takes on most of the activities previously carried out by the Asset Based Finance Association, the British Bankers’ Association, the Council of Mortgage Lenders, Financial Fraud Action UK, Payments UK and the UK Cards Association. Please go to www.ukfinance.org.uk for wider content and updates from UK Finance.

We set out below some information on our research activities that we have already commissioned and which will be published over the coming months.

Now that we have become part of UK Finance, the CML is no longer actively considering new research projects.

Commissioned research

An international comparison of home ownership safety nets

We have commissioned some rapid research that reviews the changing nature of safety net arrangements available to UK home-owners and how this compares with other countries.  

The research looks at the ramifications of a number of changes for borrowers, including changes in conduct and prudential regulation and planned changes to Support for Mortgage Interest and the move to universal credit for home-owners.  

The researchers invite a re-examination of government moves to curtail support, as the UK moves forward into a period of uncertainty.

Expected publication: September 2017

UK Government: Interaction with the housing market

We have commissioned some rapid research that reviews the changing nature of safety net arrangements available to UK home-owners and how this compares with other countries.  

The research looks at the ramifications of a number of changes for borrowers, including changes in conduct and prudential regulation and planned changes to Support for Mortgage Interest and the move to universal credit for home-owners.  

The researchers invite a re-examination of government moves to curtail support, as the UK moves forward into a period of uncertainty.

Expected publication: September 2017

Transparency and mortgage borrowers

This research builds on previous research with Which? and to better understand how mortgage customers go about making decisions and what they see as the most important mortgage product information affecting choice, including what consumers feel are the most relevant features affecting their choice of a mortgage, and to assess whether this aligns with how lenders and price competitive websites currently present such mortgage product features.

Building on its previous research with Which? and dovetails on the FCA’s research CML has commissioned ComRes to conduct research to better understand the consumer decision making process. The aims of this research are:

  • To explore how mortgage customers go about making decisions and what they see as the most important mortgage product information affecting choice. 
  • To gain an impartial consumer perspective of the mortgage product information that is presented to them on lenders’ websites and Price Comparison Websites (PCWs), and how they interact with such information.
  • To propose “good practice” templates for subsequent consumer testing.

Expected publication: September 2017

Downloads

  1. Transparency research brief EOI (PDF 312KB)