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Later life borrowing - New mindsets: Old silos

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Published: 26 June 2017

The research was designed to address a number of specific questions relating to consumer needs and behaviour as well as the response of the lending and advice industry. It was to cover mainstream residential mortgage lending, lifetime mortgages, equity release products and other ‘hybrid’ mortgages.

The aim was to conclude by offering ideas for practical reform to the advice process
relating to older borrowers, and set out the benefits such reforms would have for the future
development of such activity.

In researching the advice framework, it was also understood that it would be necessary to consider lending and product issues as well as advice.