From 1st July the Council of Mortgage Lenders is integrated into a new trade association, UK Finance. For the time being, all UKF mortgage information will continue to be published on this website, and UKF member-only mortgage information will only be available here.

UK Finance represents around 300 firms in the UK providing credit, banking, markets and payment-related services. The new organisation takes on most of the activities previously carried out by the Asset Based Finance Association, the British Bankers’ Association, the Council of Mortgage Lenders, Financial Fraud Action UK, Payments UK and the UK Cards Association. Please go to for wider content and updates from UK Finance.

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CML welcomes Recordsure as new associate


Published: 16 January 2017 | Author: Bernard Clarke

We are delighted to welcome Recordsure  as the first associate to join the CML in 2017. 

Recordsure’s recording and analysis solutions provide an authoritative record of all business conversations, combined with powerful analytics to segment dialogue and address problem areas using rich management information. The firm enables clients to monitor conversations across all channels more efficiently, with greater control and more insight, ultimately leading to lower operational costs. 

Recordsure is part of the compliance specialist TCC, which is focused on the culture of the Financial Conduct Authority and conduct risk. TCC looks beyond compliance to consider holistic business risks stemming from poor culture. It seeks to deliver genuinely positive outcomes and to guide clients to a future where they are empowered to manage conduct risk effectively.

We now have 97 associates, as well as 139 members and a further seven members that are third party administrators.