Digital Transformation: Next Steps
Last updated: 15 May 2017
- Consulting body:
- Register of Scotland
- Period of consultation:
- Runs from 30 November 2016 to 22 February 2017
- CML action:
- Response submitted
Registers of Scotland (RoS) have published a consultation on the next steps of their digital transformation agenda.
The consultation is in two parts:
- Part one sets out proposals for the introduction of new digital services in the Land Register.
- Part two sets out proposals for consequential changes and other improvements to the land registration application process to support digital channels.
The CML has been engaging with RoS as they have developed the digital discharge service for lenders, one example of the digital transformation changes.
The CML is supportive of the move toward digital processes for conveyancing and land registration. We have been actively engaged with the RoS in developing their new digital discharge service; and welcome the care that RoS have taken to ensure that this service is well-tested with end users such as the lending community.
In terms of the next steps toward digitisation, it would be a logical progression to move from the digital discharge service, onto digital channels for standard securities and dispositions.
However, as with any move toward digital processes, ensuring that the process is secure and resistant to fraudsters is vital.
There is a perception that digital processes, while more efficient, can be more prone to an increased risk of fraud, given that any face to face or spoken contact is limited, and the speed of the process making it more difficult to identify and prevent fraud. We would welcome additional detail around the steps being taken to ensure the security of systems being used.
Read the full CML response below.
- 15 May 2017: Registers of Scotland published their analysis of responses to this consultation.