Published: 23 May 2013
We have produced in consultation with Aberdein Considine, Solicitors and in consultation with the Accountant in Bankruptcy a secured lender’s guide to the Debt Arrangement Scheme (DAS) in Scotland. While DAS has been in place in Scotland for almost the last decade its prevalence has increased, particularly over the last 2 years and increasingly mortgage arrears are beginning to form part of DAS. The Guide also contrasts and compares DAS with Debt Relief Orders and Debt Management Plans in England and Wales.
Published: 21 September 2012
The CML has produced some guidance aimed at those lenders that are thinking of offering assisted voluntary sales. This note covers the key aspects that lenders need to consider at the design stage in order to obtain and retain borrower engagement.
Last reviewed: 9 May 2016
This statement of practice outlines the overarching principles of CML members’ general approach to buy-to-let (BTL), including the sale and administration of BTL mortgages excluded from the regulatory scope of the Financial Conduct Authority (FCA). It is intended to ensure that BTL borrowers understand their lender’s responsibilities as well as their own, and sets out information customers can expect to be provided with by the lender, either directly or via an intermediary.
Published: 1 June 2017
This guidance aims to assist members when they are amending or creating Part 2 responses for the Lenders’ Handbook. It is a ‘how-to’ document.
Last reviewed: 1 November 2014
This Statement of Practice was originally introduced in February 1993 and amended on a number of occasions and the last published version was dated November 2000. When the statutory regulation of mortgages came into effect on 31 October 2004, section 13 of the FSA's Mortgages: Conduct of Business Sourcebook (MCOB) effectively reproduced much of what had been contained in the Statement of Practice.
Last reviewed: 18 March 2015
This guidance provides information for photovoltaic (PV) panel providers and the public about lenders’ minimum requirements for consenting to a lease of roof space for the installation of panels on the roof of a residential property.
Published: 18 July 2014
Following the FCA's publication of TR14/3 the CML has produced this good practice note. This will help to enable members' to develop their existing approaches to promote good customer outcomes in both pre-arrears and arrears.
Published: 29 October 2014
This joint guidance provides mortgage lenders and housing associations with a framework for best practice when handling mortgage possessions in respect of shared ownership properties. There is a separate member-only document containing relevant contact details for lenders and individual housing associations plus an example of a lender/housing association service level agreement.
Last updated: 13 August 2015
We have worked with HMRC to make improvements to HMRC documentation that the self-employed may be asked for to support a mortgage application.
Industry guidance on arrears and possessions to help firms comply with MCOB 13 and Treating Customers Fairly (TCF) principles
Published: 14 October 2011
This document gives firms guidance on developing forbearance policies and day-to-day arrears management practices. It focuses primarily on MCOB 13 and TCF principles but also contains elements of the FSA’s recently finalised guidance on forbearance and impairment for mortgages. This version of the CML’s industry guidance replaces that issued in October 2008.
Last reviewed: 2 March 2016
Guidance to show good practice by buy-to-let lenders in arrears situations. This guidance relates to loans where at the time the loan was entered into both the lender and the borrower understood that the security property would be let to a third party. It comes into effect on 1 September 2009.
Published: 14 May 2014
The CML has developed an Interest-Only Toolkit which is intended to help and inform lenders to develop policies and actions related to existing interest-only mortgages. The toolkit is not prescriptive – rather it sets out a framework which we believe will allow members to develop a strategy which is appropriate to their business model and, crucially, helps them to meet the needs of their current interest-only customers.
Last updated: 17 January 2017
This guidance aims to help lenders identify and mitigate possible vulnerabilities to fraud in the mortgage lending process. This guidance is for CML members only.
Published: 1 February 2000
This joint guidance, published in 1992, by the CML and the Law Society of England and Wales, refers to some of the circumstances which can produce errors and problems. It looks at the consequences which this can have for the solicitor in the conveyancing transaction. It also suggests certain practical measures for lenders designed to reduce problems in this area.
Published: 4 September 2009
This note has been prepared to help local authorities and housing associations understand the issues that arise for lenders when section 106 (s106) agreements or other planning controls are used that contain restrictive or variation clauses.
Securing mortgage access for affordable housing: A good practice note for planning and housing practitioners
Published: 1 February 2013
This guidance note is for planning and housing practitioners to assist in the delivery of affordable housing. It offers examples of good practice for planning and housing professionals which can be referred to when considering drafting Section 106 agreements for affordable housing.
Last updated: 13 October 2016
CML has produced joint guidance with the Homes and Communities Agency (HCA) and National Housing Federation (NHF) which provides information on the rules and requirements of grant funded shared ownership.
Published: 26 April 2016
This guidance relates to lender minimum requirements where a borrower requests consent to enter into a lease or licence in respect of photovoltaic (PV) panels being fitted to affordable housing properties. This guidance was originally produced in 2011, but updated in April 2016.
Last reviewed: 1 January 2010
The Mortgage Code, which no longer exists, came into effect for lenders on 1 July 1997 (first edition) and on 30 April 1998 for mortgage intermediaries (second edition). It remained in force until 31 October 2004, when the Financial Services Authority’s Mortgage Conduct of Business Sourcebook (MCOB) came into force, and the Code was withdrawn.
Last updated: 14 March 2018
This guidance has been produced for CML members and outlines the basic circumstances and considerations of appointing a Law of Property Act (LPA) or fixed charge receiver. This guidance has no regulatory status and some of the examples of good practice given may not be appropriate in every circumstance.
Working together - industry guide to lender & intermediary accountabilities & responsibilities in mortgage sales & servicing
Last updated: 22 September 2016
This guide has been fully revised and updated to reflect the changes made to the Mortgage Code of Business (MCOB) rules following the implementation of the Mortgage Credit Directive (MCD).