We provide policy to support its members in relation to the collection and recovery of monies owed when mortgage borrowers default. This approach ensures the best outcomes for all parties, with a strong focus on the customer, not led solely by regulations.
See below for detailed information on our policy work in this area.
Last updated: 30 August 2017
The latest position in relation mortgage performance but also an overview of the support that is available to mortgage borrowers who are experiencing payment difficulty. This includes support for mortgage interest and assisted voluntary sales.
Last updated: 28 April 2015
The Scottish Government operates a homeowners support fund to assist those in difficulty with the payment of their mortgage. This update provides lenders with details on the administration of the scheme and what is expected of lenders.